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9 Cards in this Set
- Front
- Back
The Three T's |
time talk tactics |
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S.A.F.E.R |
Security- whenever others are an imminent Jeopardy, Act! Whenever property under your control is threatened, act! Attack- whenever your personal danger zone is violated, Act! Flight- whenever a subject unlawfully please your presence, Act! Excessive repetition- when do voluntary compliance is forthcoming and you have exhausted all verbal options, Act! Revised properties- whenever a matter of a higher priority requires your imminent action, Act! |
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Verbal Judo |
A method of verbal persuasion and conflict management Gentle Way increase officer safety, and hands professionalism, decreased citizen complaints, decreased by carius liability, decreased personal stress, both on and at home. |
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Law enforcement goal in communication |
Generate voluntary compliance |
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Natural reaction |
The most dangerous weapon you have is your tongue. Whenever angry, if you say the first thing that comes to mind, you will create the greatest speech you will ever lived to regret. Never use the first words that come to your lips if it makes you feel good, no good! Police deflect verbal abuse for a living. |
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Deflection and redirection |
Understand that, but... I hear that, but... I got that, but... December Powers the other, springboard Focus technique, sounds good!
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Meditation and arbitration |
Intervention between conflicting parties to promote reconciliation, settlement, or compromise. The hearing and determination of a case and controversy by one empowered to act as judge. |
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Verbal karate |
Fighting words the unprofessional use of language. The use of words to express personal feelings. The use of self-referential language not in contact with the audience. Off-target reactions |
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Paraphrasing |
Necessary backup system to communication. It means to put the other person's meaning into your own words and give it back. You can interrupt someone and not generate resistance. You take control of the encounter. The other can correct you if you misunderstood him or her. This makes the other feel good, and is good for you. It makes the other a better listener. No one will listen harder than to his own point to you. |