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50 Cards in this Set
- Front
- Back
Alert Bulletin
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document used to deliver important or time sensitiveinformation that supplements the InFlight EmergencyManual.
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Auxiliary Power Unit(APU)
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A self-contained generator that produces power for groundoperations and for starting the engines.
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Bag Tag
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A printed or computerized tag showing the journey anddestination of a checked article/bag.
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Boarding Bridge, Loading Bridge, Jetbridge
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A semi-stationary bridge used to connect the terminal withthe aircraft for boarding/deplaning (e.g. Jetway).
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Cabin Service Director
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Is the “A” flight attendant on Transatlantic/Transoceanicflights and is responsible for the pre-planning, direction andcoordination of all duties with the other flight attendants.
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Main Cabin Class
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Standard service offered on domestic and internationalflights.
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Code Sharing
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An agreement between two carriers to display or “share”their airline code in availability/schedules.
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Co-mail or COMAT(Company Material)
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Interoffice correspondence, aircraft parts, reports, oraccountable forms circulated throughout the company.
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Connection
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A combination of two or more flights used to transport thecustomer from an origin city to a destination city.
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Control Tower
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Monitors incoming/outgoing aircraft (i.e.: Air TrafficControl).
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Direct Flight
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A flight involving one or more intermediate stops enroutebetween origin and destination with no change of plane
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Duty Free
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A program offered on select international routes whereproducts such as jewelry, perfumes, liquor can be purchasedonboard at tax free prices.
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Electronic Ticketing(E-Ticket)
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A computerized service, which allows a customer topurchase transportation for travel without acquiring a paper,ticket. Also called “ticketless travel.”
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Enhanced EmergencyMedical Kit (EEMK)
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A medical kit that contains lifesaving equipment andmedications that can be used by licensed medicalprofessionals in the event of an inflight medical emergency.
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ETOPS (Extended-range Twin-engine Operational PerformanceStandards)
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an International Civil AviationOrganization (ICAO) rule permitting newer twin-enginecommercial air transports to fly routes that, at some points,are further than a distance of 60 minutes flying time from anemergency or diversion airport.
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Business Class
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A US Airways’ brand for our premium service offered onTransatlantic flights.
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Evacuation
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Emergency egress from an aircraft using all available exitsand assistive devices (i.e.: ropes, wings, slides)
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Extended OverwaterEquipped (EOW) Aircraft
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An aircraft that is equipped with additional equipment suchas rafts, survival kits, life vests, and emergency locatortransmitter beacons in order to fly more that 162 nauticalmiles from land.
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Extra Section
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Refers to a supplemental flight operated for a temporaryperiod of time, in addition to or in place of a regularlyscheduled flight.
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Ferry Flight
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Transfer of aircraft from one point to another withoutpassengers.
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Final Report
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Provides flight specific information for each flight segmentand is obtained from the gate agent prior to each departure.The report is broken into various sections which provideflight attendants with passenger information.
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First Class
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A premium level of service offered on domestic flights.
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Handheld Device (HHD)
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A portable device used to conduct all inflight salestransactions.
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Hub & Spoke Strategy
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Flights are scheduled to maximize connection opportunitiesfor passengers through hub cities to their final destinations.
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Interline
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An itinerary involving flight segments on more than oneairline.
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Intermediate Stop
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A scheduled stop between the origin and destination pointsof a flight, where additional customers may board ordeplane.
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Jumpseat/Pilot
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An extra seat(s) located in the flightdeck of the aircraft.These are reserved for qualified FAA personnel, membersof US Airways pilot group, and pilots of other airlines.
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Jumpseat/Flight Attendant
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Seats located near emergency exits, equipped with shoulderharness and seat belts. These seats are reserved for qualifiedairline flight attendants.
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Line of Flying
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A monthly series of trip pairings (originating and arriving inthe same base location) or a sequence of OFF days for acrewmember.
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Misconnect
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This situation occurs when a customer arrives at theconnecting city after his/her flight departs (usually due to adelayed origin flight).
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Must Ride
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A term applied to flight crews who, for operational reasons,“must” travel on a specified flight.
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Non-Revenue (Non-Rev)
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A term referring to airline or travel industry personneltraveling on a free or discounted ticket.
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Offline
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A generic term used to refer to airlines other thanUS Airways, Inc., US Airways Express, or US AirwaysShuttle.
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Online
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An itinerary, including flight segments on US Airways, USAirways Express, and/or US Airways Shuttle.
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Primary Lineholder
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Sequence of trip pairings operating during one contractmonth. Also known simply as a lineholder.
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Point to Point Strategy
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Flight scheduled directly between primary origin anddestination cities, concentrating on non-stop markets withsufficient “local” demand to profitably fill the aircraft.
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PNR (Passenger Name Record)
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Consistsof the customer name(s), itinerary, telephone numbers,ticket information, and other pertinent travel information.
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Ramp
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Area of an airport where aircrafts are parked and serviced
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Record Locator
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Number given to a passenger by a reservation agent when areservation is booked. The number helps to locate apassenger itinerary.
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Reserve
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Flight Attendants not holding a primary or secondary line offlying. Reserve lines are a series of OFF (DO/GD/INV)days and available (AVL/RV) days for a contract month.
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RON
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Remain Overnight
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Safety Event Report(SER)
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A report completed online to document a safety relatedevent such as CRM/communication issues, decompression,evacuation, fire, smoke or odor in the cabin, medicalemergencies, etc.
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Secondary Lineholder/Relief Lineholder
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Constructed after primary lineholder awards and mayconsist of mixed equipment and/or positions
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Skycap
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A term describing contract personnel available to check incustomers’ luggage on their designated departure flightoutside the terminal building.
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Space Available
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A term applied to a non-revenue customer who is only boarded after allrevenue and space positive customers have boarded.
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Space Positive
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A term applied to airline personnel traveling on companybusiness. The employee is permitted to make confirmedreservations for the flight, but is considered non-revenue.
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Standby
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A customer who will be boarded on a flight subject toavailability of a seat at departure time. Customers withconfirmed reservations are boarded first.
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Stopover
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A term referring to the deliberate interruption of a journeyby the customer and agreed to in advance by the airline.
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Taxi
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To operate an aircraft under its own power, other than inactual take off or landing.
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Central Load Planning (CLP), or Operations Agent
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compiles all necessary information inorder to compute the proper take-off weight for an aircraft.
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