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50 Cards in this Set

  • Front
  • Back
Alert Bulletin
document used to deliver important or time sensitiveinformation that supplements the InFlight EmergencyManual.
Auxiliary Power Unit(APU)
A self-contained generator that produces power for groundoperations and for starting the engines.
Bag Tag
A printed or computerized tag showing the journey anddestination of a checked article/bag.
Boarding Bridge, Loading Bridge, Jetbridge
A semi-stationary bridge used to connect the terminal withthe aircraft for boarding/deplaning (e.g. Jetway).
Cabin Service Director
Is the “A” flight attendant on Transatlantic/Transoceanicflights and is responsible for the pre-planning, direction andcoordination of all duties with the other flight attendants.
Main Cabin Class
Standard service offered on domestic and internationalflights.
Code Sharing
An agreement between two carriers to display or “share”their airline code in availability/schedules.
Co-mail or COMAT(Company Material)
Interoffice correspondence, aircraft parts, reports, oraccountable forms circulated throughout the company.
Connection
A combination of two or more flights used to transport thecustomer from an origin city to a destination city.
Control Tower
Monitors incoming/outgoing aircraft (i.e.: Air TrafficControl).
Direct Flight
A flight involving one or more intermediate stops enroutebetween origin and destination with no change of plane
Duty Free
A program offered on select international routes whereproducts such as jewelry, perfumes, liquor can be purchasedonboard at tax free prices.
Electronic Ticketing(E-Ticket)
A computerized service, which allows a customer topurchase transportation for travel without acquiring a paper,ticket. Also called “ticketless travel.”
Enhanced EmergencyMedical Kit (EEMK)
A medical kit that contains lifesaving equipment andmedications that can be used by licensed medicalprofessionals in the event of an inflight medical emergency.
ETOPS (Extended-range Twin-engine Operational PerformanceStandards)
an International Civil AviationOrganization (ICAO) rule permitting newer twin-enginecommercial air transports to fly routes that, at some points,are further than a distance of 60 minutes flying time from anemergency or diversion airport.
Business Class
A US Airways’ brand for our premium service offered onTransatlantic flights.
Evacuation
Emergency egress from an aircraft using all available exitsand assistive devices (i.e.: ropes, wings, slides)
Extended OverwaterEquipped (EOW) Aircraft
An aircraft that is equipped with additional equipment suchas rafts, survival kits, life vests, and emergency locatortransmitter beacons in order to fly more that 162 nauticalmiles from land.
Extra Section
Refers to a supplemental flight operated for a temporaryperiod of time, in addition to or in place of a regularlyscheduled flight.
Ferry Flight
Transfer of aircraft from one point to another withoutpassengers.
Final Report
Provides flight specific information for each flight segmentand is obtained from the gate agent prior to each departure.The report is broken into various sections which provideflight attendants with passenger information.
First Class
A premium level of service offered on domestic flights.
Handheld Device (HHD)
A portable device used to conduct all inflight salestransactions.
Hub & Spoke Strategy
Flights are scheduled to maximize connection opportunitiesfor passengers through hub cities to their final destinations.
Interline
An itinerary involving flight segments on more than oneairline.
Intermediate Stop
A scheduled stop between the origin and destination pointsof a flight, where additional customers may board ordeplane.
Jumpseat/Pilot
An extra seat(s) located in the flightdeck of the aircraft.These are reserved for qualified FAA personnel, membersof US Airways pilot group, and pilots of other airlines.
Jumpseat/Flight Attendant
Seats located near emergency exits, equipped with shoulderharness and seat belts. These seats are reserved for qualifiedairline flight attendants.
Line of Flying
A monthly series of trip pairings (originating and arriving inthe same base location) or a sequence of OFF days for acrewmember.
Misconnect
This situation occurs when a customer arrives at theconnecting city after his/her flight departs (usually due to adelayed origin flight).
Must Ride
A term applied to flight crews who, for operational reasons,“must” travel on a specified flight.
Non-Revenue (Non-Rev)
A term referring to airline or travel industry personneltraveling on a free or discounted ticket.
Offline
A generic term used to refer to airlines other thanUS Airways, Inc., US Airways Express, or US AirwaysShuttle.
Online
An itinerary, including flight segments on US Airways, USAirways Express, and/or US Airways Shuttle.
Primary Lineholder
Sequence of trip pairings operating during one contractmonth. Also known simply as a lineholder.
Point to Point Strategy
Flight scheduled directly between primary origin anddestination cities, concentrating on non-stop markets withsufficient “local” demand to profitably fill the aircraft.
PNR (Passenger Name Record)
Consistsof the customer name(s), itinerary, telephone numbers,ticket information, and other pertinent travel information.
Ramp
Area of an airport where aircrafts are parked and serviced
Record Locator
Number given to a passenger by a reservation agent when areservation is booked. The number helps to locate apassenger itinerary.
Reserve
Flight Attendants not holding a primary or secondary line offlying. Reserve lines are a series of OFF (DO/GD/INV)days and available (AVL/RV) days for a contract month.
RON
Remain Overnight
Safety Event Report(SER)
A report completed online to document a safety relatedevent such as CRM/communication issues, decompression,evacuation, fire, smoke or odor in the cabin, medicalemergencies, etc.
Secondary Lineholder/Relief Lineholder
Constructed after primary lineholder awards and mayconsist of mixed equipment and/or positions
Skycap
A term describing contract personnel available to check incustomers’ luggage on their designated departure flightoutside the terminal building.
Space Available
A term applied to a non-revenue customer who is only boarded after allrevenue and space positive customers have boarded.
Space Positive
A term applied to airline personnel traveling on companybusiness. The employee is permitted to make confirmedreservations for the flight, but is considered non-revenue.
Standby
A customer who will be boarded on a flight subject toavailability of a seat at departure time. Customers withconfirmed reservations are boarded first.
Stopover
A term referring to the deliberate interruption of a journeyby the customer and agreed to in advance by the airline.
Taxi
To operate an aircraft under its own power, other than inactual take off or landing.
Central Load Planning (CLP), or Operations Agent
compiles all necessary information inorder to compute the proper take-off weight for an aircraft.