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17 Cards in this Set
- Front
- Back
expectations of consultants?
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empathy, confidentiality, non-judgemental, respect, limitations - cannot "fix" problems
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purposes of communication?
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evaluation, information, motivation, problem solving
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types of communication?
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interpersonal, non-verbal, intrapersonal
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Active Listening - SOLER?
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face the individual Squarely
keep an Open body position Lean towards individuals maintain Eye contact be Relaxed |
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what is each of the verbal behaviours associated with emotion wise?
crying, yelling, talking quickly, talking slowly, laughing, softness, silences, pauses |
crying - sadness, frustration
yelling - anger talking quickly - nervous, excitement talking slowly - sadness laughing - happiness, depression softness - fear, sadness silences - uncertainty, depression pauses - confusion, upset |
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guidelines to improving communication?
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don't interrupt or assume, help the person clarify, make eye contact, confront issues, Paraphrasing, reflecting
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ethical issues in psychological skill training?
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AASP - competence, professional and scientific responsibility
CPA - responsibility to society, respect for the dignity of persons |
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Motivational interviewing?
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listening more than telling, strengthen committment to change, freestanding intervention or motivational prelude - druge abuse, eating disorders...
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Who is MI particularly useful for?
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those less motivated or ready for change, those angry or oppositional
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MI theory
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counselours will foster more change talk
if clients verbalize arguments against change and resist MI, behaviour change will be lower, whereas if clients speak out about change, it will be better |
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How to introduce PST (3)
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education and assessment
acquisition practice/implementation |
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Goal of PST?
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actualize (goals, affirmations)
regulate (self-talk, imagery) monitor (diaries, assessments) |
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7 key steps of goal-setting?
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set appropriate goals, develop goal committment, evaluate barriers, construct action pla, record goals, obtain feedback, evaluate goal attainment
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importance of acquisition?
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provides focus, increases self-efficacy, increases motivation
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define self-talk
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internal dialogue in which the individual interprets feelings and perceptions, regualtes and changes evaluations and convictions, give him/herself instructions and reinforcement
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where and when is self-talk used?
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most often in exercise location
short-phrases, neutral self-talk and referred to themselves in the second person most frequently use for both motivational (mastery, arousal, drive) and cognitive purposes (skill-specific and general) characteristics - structure, nature person content - task instructions, exercise remaining, results, goals |
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Results
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structure - single cue words, phrases, full sentences
nature - positive, negative, neutral, person - first, second task instructions - general, specific results - appearnace, feeling, health benefits amount of exercise remaining - amount of time/reps/distance mastery - focus, self-confidence, coping arousal - psych up, prevent boredom, relaxation drive - maintain or increase effort level, reminder of benefits skill specific - proper technique, posture general - strategies and improvement |