Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
27 Cards in this Set
- Front
- Back
Coaching and Mentoring |
Seek to bridge the gap between traditional expectations of the organization and more contemporary approaches. |
|
Success |
Is also more likely where there is a clear, though evolving, picture of the nature of a person's job or role, and where it fits into the organization and the corporat goals. |
|
Mapping-related Conversations and Performance-related Conversations |
2 Kinds of Conversation in Coaching |
|
Mentoring |
Is a dynamic and reciprocal relationship in a work environment between a manager (mentor) and an employee (protégé) aimed at promoting the career development of both. |
|
Strategic Succession Planning |
This practice entails the assignment of a junior member of staff or a recently recruited graduate known as the protégé to a senior seasoned manager or executive known as the mentor. |
|
Mentor |
Has less of a vested interest in the mentee's performance results. |
|
Cross-Cultural Research |
Frequently run alongside, or are an intrinsic part of, self-development process set in place by the organization. This process can vary; with personal projects and personal development plans at one end of the continuum, and an organization-wide self-managed learning programme at the other. |
|
Mentor |
An experienced manager who provides guidance to the junior manager or professional and facilitates his/her personal development. |
|
Mentoring |
Is a fundamental form of human development where one person invests time, energy, and personal know-how assisting the growth and ability of another person. |
|
Performance Monitoring |
May be defined as the process of appraising an environment of continuous learning and development, maintaining the employee's performance, enhancing individual competencies to make them more productive for the organization. |
|
Senior Managers |
Mentoring involves a change of behavior but an even more dramatic change of thinking. |
|
Coaching Approach |
This approach challenges the managers to think about the nature of the roles of the people they may be coaching, and this is a developmental experience for the managers. |
|
Managers |
They are the one who provides essential information and knowledge where there are gaps that need to be filled. |
|
FALSE |
TRUE OR FALSE Mentoring is same as coaching. |
|
TRUE |
TRUE OR FALSE Mentors are often used to help individuals manage the process of transition. |
|
TRUE |
TRUE OR FALSE Communication and explanation are important for a successful mentoring scheme. |
|
FALSE |
TRUE OR FALSE One of the least important conditions for coaching and mentoring to be successful is the assumption that learning is a respectable activity, and that everyone can and should be engaged in it. |
|
TRUE |
TRUE OR FALSE Coaching and mentoring process can vary with personal projects and personal development plans at one end of the continuum, and an organization-wide self-managed learning programme. |
|
Organizational Setting or Culture |
'What works around here?'; 'Where does this project fit into the overall strategic plan?' |
|
Identifying Problems and Possible Causes |
'What exactly is going wrong?'; 'Has this happened before?' |
|
Establishing Overall Desired Outcomes |
'What are you trying to achieve?'; 'What is the general purpose here?' |
|
1. Organizational Setting or Culture 2. Identifying Problems and Possible Causes 3. Establishing Overall Desired Outcomes |
Mapping-related conversations may focus on... |
|
What the person is doing |
What exactly did you do?; How are you going about this? |
|
Comparisons |
Is this different from what you did last time? Are other people doing the same thing? Can you learn from them? |
|
Questions about thinking |
How are you thinking this through? What evidence are you looking for? What assumptions are you making? Do they need checking? |
|
Questions about resources |
What it help to organize your resources differently? |
|
1. What the person is doing 2. Comparisons 3. Questions about thinking 4. Questions about resources |
Performance-related conversations may focus on... |