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27 Cards in this Set

  • Front
  • Back

Coaching and Mentoring

Seek to bridge the gap between traditional expectations of the organization and more contemporary approaches.

Success

Is also more likely where there is a clear, though evolving, picture of the nature of a person's job or role, and where it fits into the organization and the corporat goals.

Mapping-related Conversations and Performance-related Conversations

2 Kinds of Conversation in Coaching

Mentoring

Is a dynamic and reciprocal relationship in a work environment between a manager (mentor) and an employee (protégé) aimed at promoting the career development of both.

Strategic Succession Planning

This practice entails the assignment of a junior member of staff or a recently recruited graduate known as the protégé to a senior seasoned manager or executive known as the mentor.

Mentor

Has less of a vested interest in the mentee's performance results.

Cross-Cultural Research

Frequently run alongside, or are an intrinsic part of, self-development process set in place by the organization.



This process can vary; with personal projects and personal development plans at one end of the continuum, and an organization-wide self-managed learning programme at the other.

Mentor

An experienced manager who provides guidance to the junior manager or professional and facilitates his/her personal development.

Mentoring

Is a fundamental form of human development where one person invests time, energy, and personal know-how assisting the growth and ability of another person.

Performance Monitoring

May be defined as the process of appraising an environment of continuous learning and development, maintaining the employee's performance, enhancing individual competencies to make them more productive for the organization.

Senior Managers

Mentoring involves a change of behavior but an even more dramatic change of thinking.

Coaching Approach

This approach challenges the managers to think about the nature of the roles of the people they may be coaching, and this is a developmental experience for the managers.

Managers

They are the one who provides essential information and knowledge where there are gaps that need to be filled.

FALSE

TRUE OR FALSE



Mentoring is same as coaching.

TRUE

TRUE OR FALSE



Mentors are often used to help individuals manage the process of transition.

TRUE

TRUE OR FALSE



Communication and explanation are important for a successful mentoring scheme.

FALSE

TRUE OR FALSE



One of the least important conditions for coaching and mentoring to be successful is the assumption that learning is a respectable activity, and that everyone can and should be engaged in it.

TRUE

TRUE OR FALSE



Coaching and mentoring process can vary with personal projects and personal development plans at one end of the continuum, and an organization-wide self-managed learning programme.

Organizational Setting or Culture

'What works around here?'; 'Where does this project fit into the overall strategic plan?'

Identifying Problems and Possible Causes

'What exactly is going wrong?'; 'Has this happened before?'

Establishing Overall Desired Outcomes

'What are you trying to achieve?'; 'What is the general purpose here?'

1. Organizational Setting or Culture


2. Identifying Problems and Possible Causes


3. Establishing Overall Desired Outcomes

Mapping-related conversations may focus on...

What the person is doing

What exactly did you do?; How are you going about this?

Comparisons

Is this different from what you did last time? Are other people doing the same thing? Can you learn from them?

Questions about thinking

How are you thinking this through? What evidence are you looking for? What assumptions are you making? Do they need checking?

Questions about resources

What it help to organize your resources differently?

1. What the person is doing


2. Comparisons


3. Questions about thinking


4. Questions about resources

Performance-related conversations may focus on...