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30 Cards in this Set

  • Front
  • Back

Agenda

Printed list of topics to be discussed during a meeting, sometimes giving time allocation

Ancillary services

Professional occupation companies hired to complete a specific job

Authorization manager

Operates on the premise that most cannot make a contribution without being directed

Benchmark

Making a comparison amount different organization relative to how they accomplish tasks, such as office computerozation, organizing file systems, and employee remuneration

Benefit

Remuneration that is in addition to the salary

Bond

Binding agreement with an employee ensuring recovery of financial loss should funds be stolen or embezzled

Brainstorming

Process of developing ideas through a synergistic interaction among participants in an environment free of criticism

Conflict resolution

Solving problems between coworkers or any two parties

Embezzle

To appropriate fraudulently to one's own use

Fringe benefit

Benefit above and beyond salary to which an employee may be entitled

"Going bare"

Said of a provider who does not carry professional liability insurance

Itinerary

Detailed written plan of a proposer trip

Liability

Debts and financial obligations for which one is responsible

Malpractice

Professional negligence

Management by walking around

A technique for keeping managers informed about the heath of their organization

Marketing

Process by which the provider of services makes the consumer aware of the scope and quality of those services

Mentor

Person assigned or requested to assist in training, guiding, or coaching another

Minutes

Written record of topics discussed and actions taken during meeting sessions

Negligence

Failure to exercise a certain standard care

Participatory manager

Operates on the premise that the worker is capable and wants to do a good job

Practicum

Transitional stage providing opportunity to apply theory learned in the classroom to a health care setting through practical, hands-on experience

Procedure manual

Manual providing detailed information relative to the performance of tasks within the job description

Professional liability insurance

Insurance policy designed to protect assets in the event a claim for damages resulting for negligence is filed and awarded

Profit sharing

Sharing in the financial profits, gains, and benefits of an organization

Salary review

Informing the employee of his or her revised base pay rate

Self-actualization

Being all that you can be

Shadow

Follow a supervisor or delegated subordinate to learn facility protocol

Subordinate

In an organization, a person under the direction of a person's greater authority

Teamwork

Persons synergistically working together

Work statement

Concise description of the work you plan to accomplish