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55 Cards in this Set

  • Front
  • Back
the initial reaction of the body to stress, which alerts the body's defenses
ALARM REACTION
an emotional state consisting of a subjective feeling of animosity or strong displeasure
ANGER
a state of mental uneasiness, apprehension, or dread producing an increased level of arousal caused by an impending or anticipated threat to self or significant relationships
ANXIETY
listening actively, using all the senses, as opposed to listening passively with just the ear
ATTENTIVE LISTENING
how a person perceives the size, appearance, and functioning of their body and its parts
BODY IMAGE
a complex syndrome of behaviors that can be likened to the exhaustion stage of the general adaptation syndrome; an overwhelming feeling that can lead to physical and emotional depletion, a negative attitude and self concept, and feelings of helplessness and hopelessness
BURNOUT
responses such as chronic fatigue, sleeping difficulties, and high blood pressure to long term stress in family members who undertake the care of a person in the home for a long period coping
CAREGIVER BURDEN
as essential aspect of nursing
CARING
a renewal, an amplification of power or sense of control, an invigorating influence, a positive mind-set, and a readiness for action
COMFORT
a group of nursing interventions based on clients’ cue of distress, with the goal of achieving client comfort
COMFORTING
a two-way process involving the sending and receiving of messages
COMMUNICATION
the verbal and nonverbal aspects of the message match
CONGRUENT COMMUNICATION
an innate or acquired way of responding to a changing environment or specific problem or situation
COPING MECHANISM
the beliefs and images that are most vital to the person's identity
CORE SELF-CONCEPT
second part of the alarm reaction in which the changes the body during the shock phase are reversed
COUNTER SHOCK PHASE
therapy focused on solving immediate problems involving individuals, groups, or families in crisis
CRISIS COUNSELING
a short term helping process of assisting clients to work through a crisis to its resolution and restore their pre crisis level of functioning
CRISIS INTERVENTION
to relate the message perceived to the receiver’s storehouse of knowledge and experience and to sort out the meaning of the message
DECODE
feelings of sadness and dejection, often accompanied by physiologic change such as a decreased functional activity
DEPRESSION
(Freud) mental mechanisms that develop as the personality attempts to defend itself, establish compromises among conflicting impulses, and allay inner tensions
EGO DEFENSE MECHANISMS
the ability to discriminate what the other person’s world is like and to communicate to the other this understanding in a way that shows that the helper understands the client’s feelings and the behavior and experience underlying these feelings
EMPATHY
nvolves the selection of specific of specific signs or symbols (codes) to transmit the message, such as which language and words to use, how to arrange the words, and what tone of voice and gestures to use
ENCODING
an emotional response to an actual, present danger
FEAR
the response or message that the receiver returns to the sender during communication
FEEDBACK
(Selye) a general arousal response of the body to a stressor characterized by certain physiologic events and dominated by the sympathetic nervous system
General adaptation syndrome
refers to the collective beliefs and images one holds about oneself; the most complete description that individuals can give of themselves at any one time
GLOBAL SELF CONCEPT
how much one likes one's perceived self as a whole
GLOBAL SELF-ESTEEM
Forces that determine the behavior of the groups and the relationships among the group member
GROUP DYNAMICS
two or more people with shared purposes and goals
GROUP
referred to as the nurse-client relationship
HELPING RELATIONSHIPS
how we would prefer to be; the individual's perception of how one should behave based upon certain personal standards, aspirations, goals, or values
IDEAL SELF
the reaction of one organ or body part to stress
LOCAL ADAPTATION SYNDROME
communication other than words, including gestures, posture and facial expressions
NONVERBAL COMMUNICATION
the distance people prefer in interactions with others.
PERSONAL SPACE
the verbatim (word-for-word) account of a conversation
PROCESS RECORDING
the study of distance between people in their interactions
PROXEMICS
unclear role expectations; people do not know what to do or how to do it and are unable to predict the reactions of others to their behavior
ROLE AMBIGUITY
a clash between the beliefs or behaviors imposed by two or more roles fulfilled by one person
ROLE CONFLICTS
involves socialization into a particular role
ROLE DEVELOPMENT
performance of role behaviors that meet social expectations
ROLE MASTERY
what a person does in a particular role in relation to the behaviors expected of that role
ROLE PERFORMANCE
a generalized state of frustration or anxiety experienced with the stress of role conflict and ambiguity
ROLE STRAIN
how we would prefer to be; the individual's perception of how one should behave based upon certain personal standards, aspirations, goals, or values
ROLE
the value one has for oneself; self-confidence
SELF-ESTEEM
first part of the alarm reaction in which the stressor may be perceived consciously or unconsciously by the person
SHOCK PHASE
how much one approves of a certain part of oneself
SPECIFIC SELF-ESTEEM
the third stage in the GAS and LAS syndromes that occurs when the adaptation that the body made during the second stage cannot be maintained
STAGE OF EXHAUSTION
the second stage in the GAS and LAS syndromes when the body's adaptation takes place
STAGE OF RESISTANCE
stress is defined as a stimulus, life event, or set of circumstances that arouses physiologic and/or psychologic reactions that may increase the individual's vulnerability to illness
STIMULUS BASED STRESS MODEL
an event or set of circumstances causing a disrupted response; the disruption caused by a noxious stimulus or stressor
STRESS
any factor that produces stress or alters the body's equilibrium
STRESSOR
a concept of the space and things that individuals consider their own.
TERRITORIALITY
an interactive process between nurse and client that helps the client overcome temporary stress, to get along with other people, to adjust to the unalterable, and to overcome psychological blocks which stand in the way of self-realization
THERAPEUTIC COMMUNICATION
a theory that encompasses a set of cognitive, affective, and adaptive (coping) responses that arise out of person-environment transactions; the person and the environment are inseparable and affect each other
TRANSACTIONAL STRESS THEORY
use of verbal language to send and receive messages
VERBAL COMMUNICATION