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55 Cards in this Set
- Front
- Back
the initial reaction of the body to stress, which alerts the body's defenses
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ALARM REACTION
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an emotional state consisting of a subjective feeling of animosity or strong displeasure
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ANGER
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a state of mental uneasiness, apprehension, or dread producing an increased level of arousal caused by an impending or anticipated threat to self or significant relationships
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ANXIETY
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listening actively, using all the senses, as opposed to listening passively with just the ear
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ATTENTIVE LISTENING
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how a person perceives the size, appearance, and functioning of their body and its parts
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BODY IMAGE
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a complex syndrome of behaviors that can be likened to the exhaustion stage of the general adaptation syndrome; an overwhelming feeling that can lead to physical and emotional depletion, a negative attitude and self concept, and feelings of helplessness and hopelessness
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BURNOUT
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responses such as chronic fatigue, sleeping difficulties, and high blood pressure to long term stress in family members who undertake the care of a person in the home for a long period coping
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CAREGIVER BURDEN
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as essential aspect of nursing
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CARING
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a renewal, an amplification of power or sense of control, an invigorating influence, a positive mind-set, and a readiness for action
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COMFORT
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a group of nursing interventions based on clients’ cue of distress, with the goal of achieving client comfort
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COMFORTING
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a two-way process involving the sending and receiving of messages
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COMMUNICATION
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the verbal and nonverbal aspects of the message match
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CONGRUENT COMMUNICATION
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an innate or acquired way of responding to a changing environment or specific problem or situation
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COPING MECHANISM
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the beliefs and images that are most vital to the person's identity
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CORE SELF-CONCEPT
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second part of the alarm reaction in which the changes the body during the shock phase are reversed
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COUNTER SHOCK PHASE
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therapy focused on solving immediate problems involving individuals, groups, or families in crisis
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CRISIS COUNSELING
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a short term helping process of assisting clients to work through a crisis to its resolution and restore their pre crisis level of functioning
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CRISIS INTERVENTION
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to relate the message perceived to the receiver’s storehouse of knowledge and experience and to sort out the meaning of the message
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DECODE
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feelings of sadness and dejection, often accompanied by physiologic change such as a decreased functional activity
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DEPRESSION
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(Freud) mental mechanisms that develop as the personality attempts to defend itself, establish compromises among conflicting impulses, and allay inner tensions
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EGO DEFENSE MECHANISMS
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the ability to discriminate what the other person’s world is like and to communicate to the other this understanding in a way that shows that the helper understands the client’s feelings and the behavior and experience underlying these feelings
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EMPATHY
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nvolves the selection of specific of specific signs or symbols (codes) to transmit the message, such as which language and words to use, how to arrange the words, and what tone of voice and gestures to use
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ENCODING
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an emotional response to an actual, present danger
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FEAR
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the response or message that the receiver returns to the sender during communication
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FEEDBACK
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(Selye) a general arousal response of the body to a stressor characterized by certain physiologic events and dominated by the sympathetic nervous system
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General adaptation syndrome
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refers to the collective beliefs and images one holds about oneself; the most complete description that individuals can give of themselves at any one time
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GLOBAL SELF CONCEPT
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how much one likes one's perceived self as a whole
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GLOBAL SELF-ESTEEM
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Forces that determine the behavior of the groups and the relationships among the group member
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GROUP DYNAMICS
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two or more people with shared purposes and goals
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GROUP
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referred to as the nurse-client relationship
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HELPING RELATIONSHIPS
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how we would prefer to be; the individual's perception of how one should behave based upon certain personal standards, aspirations, goals, or values
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IDEAL SELF
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the reaction of one organ or body part to stress
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LOCAL ADAPTATION SYNDROME
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communication other than words, including gestures, posture and facial expressions
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NONVERBAL COMMUNICATION
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the distance people prefer in interactions with others.
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PERSONAL SPACE
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the verbatim (word-for-word) account of a conversation
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PROCESS RECORDING
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the study of distance between people in their interactions
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PROXEMICS
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unclear role expectations; people do not know what to do or how to do it and are unable to predict the reactions of others to their behavior
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ROLE AMBIGUITY
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a clash between the beliefs or behaviors imposed by two or more roles fulfilled by one person
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ROLE CONFLICTS
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involves socialization into a particular role
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ROLE DEVELOPMENT
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performance of role behaviors that meet social expectations
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ROLE MASTERY
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what a person does in a particular role in relation to the behaviors expected of that role
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ROLE PERFORMANCE
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a generalized state of frustration or anxiety experienced with the stress of role conflict and ambiguity
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ROLE STRAIN
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how we would prefer to be; the individual's perception of how one should behave based upon certain personal standards, aspirations, goals, or values
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ROLE
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the value one has for oneself; self-confidence
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SELF-ESTEEM
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first part of the alarm reaction in which the stressor may be perceived consciously or unconsciously by the person
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SHOCK PHASE
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how much one approves of a certain part of oneself
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SPECIFIC SELF-ESTEEM
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the third stage in the GAS and LAS syndromes that occurs when the adaptation that the body made during the second stage cannot be maintained
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STAGE OF EXHAUSTION
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the second stage in the GAS and LAS syndromes when the body's adaptation takes place
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STAGE OF RESISTANCE
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stress is defined as a stimulus, life event, or set of circumstances that arouses physiologic and/or psychologic reactions that may increase the individual's vulnerability to illness
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STIMULUS BASED STRESS MODEL
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an event or set of circumstances causing a disrupted response; the disruption caused by a noxious stimulus or stressor
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STRESS
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any factor that produces stress or alters the body's equilibrium
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STRESSOR
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a concept of the space and things that individuals consider their own.
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TERRITORIALITY
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an interactive process between nurse and client that helps the client overcome temporary stress, to get along with other people, to adjust to the unalterable, and to overcome psychological blocks which stand in the way of self-realization
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THERAPEUTIC COMMUNICATION
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a theory that encompasses a set of cognitive, affective, and adaptive (coping) responses that arise out of person-environment transactions; the person and the environment are inseparable and affect each other
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TRANSACTIONAL STRESS THEORY
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use of verbal language to send and receive messages
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VERBAL COMMUNICATION
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