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37 Cards in this Set
- Front
- Back
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Communication |
the dynamic process of creating, sending, and attaching meaning to messages |
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Social isolate |
person who spends significant time away from people (or alone) |
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relational isolate |
personal who lacks close, personal relationships |
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Interpersonal communication (IPC) |
the study of relational aspects of human communication; how communication is used to initiate, repair, maintain, enhance, and terminated relationships; one-on-one or small group |
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dyadic communication |
a form of IPC; one-on-one |
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miscommunication |
a misunderstanding or undesirable outcome from inadequate communication; misinterpretation of a message |
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immediacy |
degree of closeness one may have to another individual |
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significant individual |
a person who has the capacity to influence you directly |
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impersonal communication |
task-oriented, surface level communication |
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interpersonal conflict |
expressed or unexpressed tension between people, caused by unmet needs or misunderstanding |
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public communication |
study of formal communication between a speaker (or performer) and the audience |
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mass communication |
study of communication which relies on technology to reach a large audience |
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sender |
transmits message |
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receiver |
interprets message |
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message |
what is communicated |
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channel |
how a message is sent |
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feedback |
response to a message |
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context |
time, place, people involved when the communication occurs |
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frame of reference |
a person's background and life experience |
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noise |
anything which disrupts or distorts communication |
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internal noise |
anything that occurs within a person's mind (psychological) and body (physiological). |
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external noise |
anything outside of the mind or body that makes communication difficult |
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semantic noise |
language or cultural barrier that hinders communication |
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encoding |
mental process of producing a message |
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decoding |
mental process of interpreting or attaching meaning to a message |
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relational history |
how long have people been friends or known each other |
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meta-communication |
communication about communication |
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verbal communication |
spoken or written, use of language to convey meaning |
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non-verbal communication |
creating meaning without language; gestures and body language |
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symbol |
anything that represents something else |
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mixed message |
verbal message contradicts non-verbal message |
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message overload |
too many messages; relying on shorthand or simplicity |
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channel rich |
communication approach that is immediate in sensory information (face-to-face) |
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channel lean |
email, text, IM, etc.; communication approach that is not immediate and does not provide clear sensory information |
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emoticon |
symbols to represent emotions |
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computer-mediated communication |
blogging, email, IM, etc to transmit messages |
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law of reciprocity |
what you dish onto others, they dish onto you; back-and-forth |
