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44 Cards in this Set
- Front
- Back
Training
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activities directed toward the aquisition of knowledge, skills, and attitudes for which there is an immediate or near-term application
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development
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the acquisition of attributes or competencies for which there may be no immediate use.
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voorwaarde orga voor effectieve training
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-top management is committed to training&development
-training is tied to business strategy and objectives -organizational environments are "feedback rich" -there is commitment to invest the necessary resources |
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3 fases van training
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-planning fase
-implementation -evaluation |
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Training validity
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did trainees learn anything during training?
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transfer validity
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does learned KSAs lead to improved performance
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intraorga validity
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generalizability of training effectiveness to other new groups of trainees within orga
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interorga validity
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generalizability of training effectiveness to trainees in other orgas
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6 steps defining what is to be learned in training
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-analyze T&D subsystem & interaction with other systems
-determine training needs -specify the training objectives -decompose the learning task into its structural components -determine an optimal sequencing of the components -consider alternative ways of learning |
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organization analysis in training needs-assessment model
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doel; link strategic workforce-planning considerations with training needs-assessment results
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task/operations analysis in training needs-assesment model
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determine needed KSAs
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person analysis in training needs-assesment model
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assessing how well each employee actually performs relative to standards required by the job (who needs training?)
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7 dingen die leren en transfer faciliteren
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-trainees begrijpen de doelstellingen vd training
-trainingsinhoud is betekenisvol -er worden cues aan de trainees gegeven die hen bij het leren helpen -er is gelegenheid om te oefenen -feedback -gelegenheid om met anderen te interacteren en ze te observeren -training is goed gecoordineerd en geregeld |
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trainability
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iemands vaardigheid om de skills, kennis of gedrag te vergaren die nodig zijn om een baan uit te voeren en deze uitkomsten te bereiken binnen bepaalde tijd
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behavioral baseline
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resulteert uit iemands persoonlijke geschiedenis. welke gedragsverandering vindt er plaats door leren&trainen
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adaptive training
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bestaande prestatieniveau vd trainee meten en van daaruit de trainingsinhoud bepalen
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principles enhancing learning
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1.learning
2. practice 3. adaptive guidance 4. behaviour modelling (applied learning) 5. goal-setting 6. feedback 7. transfer of training (achilles) 8. reinforcement 9. self-managements to maintain changes |
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pygmalion effect
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hoe hoger de verwachting van de trainer over de trainees is, hoe beter de trainees presteren. fenomeen vd self-fulfilling prophecy
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transfer of training
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-similarity between training, job situation & content
-gained different experience during training -thorough understanding of principles -positive transfer climate -preparing transfer of training during training |
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Soorten Feedback
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-kwalitatief (mooie poster)
-kwantitatief ( foto 3 cm lager) -informatief (poster komt later) -evaluatief (goed informatie verwerkt in de poster) |
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oefenen
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way to enhance learning by
-active practice: verschaft de interne cues die motorische prestatie reguleren -overlearning: behaviour becomes 2nd nature |
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goal-setting
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belangrijkste factor die
-specific -provide feedback on goal attainment -be challenging but acceptable -best for simple task -moderators: commitments, self-efficacy |
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behaviour modelling (applied learning)
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basic components:
-learning points (retention) -modelling (doel reproduceren dan alleen +voorbeelden, doel generaliseren dan + en - voorbeelden) -practice & role-playing -feedback & social reinforcement -transfer of training |
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Training technieken
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-information presentation methods
-simulation methods -on-the-job training |
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information presentation methods
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-lezingen,conferentiemethoden etc.
-intranet& internet, cd's etc: meer controle en mogelijkheid om te ofenen |
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simulatie-methoden
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-case-method, incident-method, role-playing, experimental exercises, in-basket, business games.
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on the job training
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orientation training, job rotation, understudy assignments, performance management
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advantages learner of web-based training
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+training comes to employee
+ training can focus on specific needs as revealed by built in tests +learning is self-paced +new employees don't have to wait for scheduled training session |
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advantages orga of web-based training
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+once set up it can be used for many employees
+trainees have acces to online help or written material +training can be interactive +easier record keeping |
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disadvantages orga of web-based training
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-high setup costs
-niet makkelijk te veranderen - controle laag -mist de interactie die wel bij andere trainingen is (wat goed is voor vertrouwen in organisatie) |
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case studies (simulation method)
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use when
-training analytic, problem solving & doel is ontwikkelen critical thinking skills. -KSAs are complex -when team problem solving & interaction are possible (vliegtuigpersoneel) voorbeeld case studie: role play |
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levels van criteria:
kirkpatrick 4-levels-model of evaluation&development |
-reaction trainee
-learning (achievements test) -behaviour (transfer of training) -results (utility of training program, return on investment?, benchmarking |
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typen criteria
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interne criteria (direct gelinkt aan prestatie in trainingssituatie)
externe criteria (echte verandering in gedrag op het werk zelf) kwalitatieve criteria (interview/observatie) kwantitatieve criteria (productie/verkoopcijfers) |
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Design A
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geen pretest
-gelimiteerde mogelijkheid tot generalisatie +no major biases -requires true randomization/parallel groups, no interactions |
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Design B
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pretest, geen control group
+ 1 group -History, Maturation, pretest bias, regression |
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Design C
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pretest+controle groep
+controls history,maturation, control for regression -pretest may influence |
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Design D
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wel+geen pretest/wel+geen interventie
+allows x test/training, can determine both te main effect and the interaction of testing with training -complex+needs high N -low power |
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quasi-experimental designs
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-time series
-nonequivalent control group design -nonequivalent dependet variable design -recurrent institutional cycle design |
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Time-series design
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befor-after test met alleen E conditie, meerdere observaties
+beter dan design B door meer data waar conclusie op gebaseerd kan worden -controleert niet voor history |
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nonequivalent controlgroup design
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before-after met C en E maar groep niet aselect toegewezen
+alternatief als A en C niet kunnen -Maturing, regressie |
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nonequivalent ependet variable design
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als je wilt dat een groep zich alleen ontwikkeld op het beoogde gebied en niet op andere aspecten
+controls internal validity testing & hawthorne effec -does nog coltrol for history,maturation and regressions efefcts en researcher kan kans op significante verschillen bienvloeden door keuze items |
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recurrent instituational cycle design
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combination of 2 or more before-after studies that occur at differen points in time
+handig bij testen van veel mensen op verschillende moment +rules out history effect en test-retest effect -maturation |
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learning
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relatively permanent change in behavior due to practice or experience
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Performance
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demonstration of learning (observable, measurable)
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