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65 Cards in this Set

  • Front
  • Back

May we choose the harder right, instead of the easier _____

WRONG

As human beings we should try not to become a man of _______ but rather a man of _______.


Success, Value

What is the greatest advantage of our existence as humans?

Freedom to Choose

freedom to choose corresponds to

Responsibilities and Accountabilities

Any person who performs an occupation that requires a certain level of education, training, or skills.Also adheres to codes of conduct and ethical standards.


PROFESSIONAL

Is the MORAL CODE or in other words a" righteous choice" in making his/her decision.


ETHICS

When can we say a decision is ETHICAL?



A decision is ethical if it takes into account the employee's best interest and those people who will be affected by this decision.

Why does ethical behavior matter?

1. Employees who abide by ethical standards protect & respect the company's assets.2. It fosters TEAMWORK and productivity among the people in the organization.3. It builds a strong good PUBLIC image by earning integrity and respect from the people inside and outside of the organization.4. It creates a culture of TRANSPARENCY, integrity and accountability to manage conflicts by making the right actions.5. It helps maintain MORAL values during difficult times.6. It helps employees face reality, both good and bad. 7. Highly ethical policies and procedures conform to the law. The cost of conforming to the law is better than to incur the cost of a LAWSUIT later.8. It helps avoid the criminal act of "OMISSION" and can lessen fines.


Employees who abide by ethical standards ____________________ the company's assets.


protect & respect

It fosters __________ and productivity among the people in the organization.


TEAMWORK

It builds a strong good _______ image by earning integrity and respect from the people inside and outside of the organization

PUBLIC

It creates a culture of _________ , integrity and accountability to manage conflicts by making the right actions.


TRANSPARENCY

It helps maintain _____ values during difficult times.


MORAL

The cost of conforming to the law is better than to incur the cost of a _______ later.


LAWSUIT

It helps avoid the criminal act of _________ and can lessen fines.


"OMISSION"

Broaderproviding a set of principles that affect employee mindset and decision-making.


CODE OF ETHIC

offers principles defining the ethics of a businessbut it also contains specific rules for employee actions and behavior.

CODE OF CONDUCT

SIMILARITIES OF CODE OF ETHICS AND CODE OF CONDUCT



1.created by an organization to encourage GOOD BEHAVIOR.2. Both have STANDARDS which members of an organization must follow.3. Both should be led BY EXAMPLE.

DIFFERENCES


1.Differ in terms of purpose, focus, content & SCOPE.2.The code of ethics is an ASPIRATIONAL document planned to influence the decision- making thought process of the employees. -The code of ethics ENCOMPASSES an organization's ethical values, ideals and principles which is the FOUNDATION for the code of conduct.-The code of ethics usually CIRCULATED and ANNOUNCED for the benefit of the shareholders, employees, and customers, while the code of conduct is mostly an internal agreement3.The code of conduct is a SET OF GUIDELINES that are designed to influence employees' actions.


1.Differ in terms of purpose, focus, content & _______.


SCOPE

is an ASPIRATIONAL document planned to influence the decision- making thought process of the employees.

2.The code of ethics

ENCOMPASSES an organization's ethical values, ideals and principles which is the ___________ for the code of conduct.


FOUNDATION

The code of ethics is usually

CIRCULATED and ANNOUNCED for the benefit of the shareholders, employees, and customers, while the code of conduct is mostly an internal agreement


is a SET OF GUIDELINES that are designed to influence employees' actions.


The code of conduct

Examples of unethical behaviors in the workplace:


1. DISHONESTY2. Deception in the workplace - taking credit for others' hard work.3. VERBAL ABUSE4. Sexual harassment5. Violence6. Non-office related work7. Frequent absenteeism & TARDINESS8. Extended breaks9. THEFT10. Corruption


Examples of Employers unethical behaviors in the workplace


1. Late night out and unpaid overtime2. Verbal harassment3. BULLYING4. Undue pressure5. NEPOTISM6. Hostile work environment7. UNREALISTIC expectations8. Failure to honor commitments.9. Disregard of company policy.10. Violation of conscience.11. Accepting gifts from vendors.12. BENDING the rules.13. ENVIRONMENTAL IMPACTS & risks14. Unfair wages & working conditions


JUSTIFICATIONS FOR UNETHICAL BEHAVIORS


1. Higher Purpose Justification


2. Displacement of Responsibility


3. Blaming


4. Euphemistic Labelling


5. Diffusement of Responsibility

an excuse in which unethical behavior is justified because it serves some higher good.For example, an employee may be willing to plagiarize in order to finish a project on time.


Higher Purpose Excuse

When people want to avoid taking responsibility for their unethical behavior, they may use strategies such as making unethical behavior look less significant or changing the label of the unethical behavior.


Displacement of Responsibility

is different from the displacement of responsibility. In displacing responsibility, a person is claiming someone else performed an unethical or detrimental action. In blaming, a person says another person caused the first person to behave unethically.


Blaming

most common example of blaming

Well you made me do it

a form of justification that is based on making the unethical action sound like it is acceptable and ethical. For example, an employee may embezzle money from one department into another because they believe the second department is more deserving and the money was "just sitting there".


Euphemistic Labelling

the phenomenon in which a person does not take responsibility for a task because they think that someone else will do it. This phenomenon can be seen in many different ways, but most often it is seen when there are multiple people who can complete a task and they assume that someone else will take care of it. For example, if a boss gives a group assignment but does not delegate tasks to different individuals, everyone in the group may say, "this is not my problem," and avoid the most unfavorable tasks.


Diffusement of Responsibility

HOW TO RESOLVE ISSUES AT THE WORKPLACE

1. Create a code of ethics & code of conduct at work.2. Establish a PROTOCOL.3. IMPLEMENT an ethics program training.4. LEAD by example5. REINFORCE consequences for unethical behaviors.6. Create checks & BALANCES7. Establish a routine audit.8. HIRE people with strong ethical values


refers to a set of beliefs and behaviors that guide how a company's management and employees interact and handle external business transactions.can have a huge impact on the fortune of a company and its employees.


Corporate culture

Corporate culture is also known as

Company culture

should be responsible for the decisions they make in business since these could impact one's own personal integrity and also have consequences for many stakeholders with whom business organizations interact.


Individuals

means someone who is honest and has consistency of character.


Person with integrity

A person with integrity

have honesty, honor, ethics and high moral standards, and they always act according to these values.


refers to sincerity or truthfulness

Honesty

much broader meaning, encompassing honesty as well as moral soundness.


Integrity

What is the main difference between honesty and integrity?



Although a person with integrity may be honest, not all honest people may have integrity.

Is being truthfulDeals with wordsDoes not imply that a person adheres to a moral codeNot a guarantee of integrity


Honesty

is steadfast to adherence to a strict moral or ethical codeDeals with actions Implies that a person adheres to a moral codeA guarantee of honesty


Integrity

Circular Way

While culture shapes the people who are members of the organization, it is also shaped by the people who comprise that organization.


is influenced, limited, shaped and, in some cases, virtually determined by the corporate culture of the firm


Decision Making

Individuals can be helped-or ______-in making the "right" or "wrong" decision (according to their own values) by the expectations, values, and structure of the organization in which they live and work.


Hindered

Defining the specific culture within an organization is not an easy task since it is _____________ on each participant's perception of the culture.


partially based

In fact, perception may actually impact the culture in a ________ way

circular

How to determine culture in an organization?



Tempo of workThe organization's approach to humorMethods of problem solvingThe competitive environmentIncentivesIndividual autonomyHierarchical structure

Culture becomes so much a part of the environment that


participants do not even notice its existence.

TYPES OF CULTURE


Clan


Adhocracy


Market


Hierarchy


Compliance Based


Values Based


Have a friendly, collaborative working environment. Similar to a large family, the leaders in the organization are regarded as mentors, and the organization comes together through tradition and loyalty. There is also more involvement and a greater focus on human resource development.



Clan Culture

Success has a lot to do with caring for people and addressing the needs of clients. The organization helps to achieve this by promoting participation, consensus, and teamwork.

Clan Culture

This is a dynamic and creative working environment where both leaders and employees are innovators and risk-takers. Change and agility are core values, and success is defined by the creation of new products and services. The organization promotes individual freedom and initiative.



ADHOCRACY CULTURE

Derived from the Latin word ad hoc, meaning "for this"usually found among aerospace & technology companiesin the company of Mark Zuckerberg

Adhocracy Culture

Focuses on getting down to business, getting work done, and achieving results. The environment is competitive, people are focused on goals, and the organization is results-based. The culture emphasizes winning and considers market penetration and stock as the definitions of success.


MARKET CULTURE

This type of culture is based on process and procedure, with operations being done in a formalized and structured work environment. Leaders monitor and facilitate adherence to tried and known ways of doing business while keeping costs and mistakes low. Success is defined by low costs, smooth planning and execution, and trustful delivery.Mc Donald's culture


Hierarchy Culture

ethical environment, or culture, would be one in which

employees are empowered and expected to act in ethically responsible ways, even when the law does not require it

is greatly shaped by the culture in which one lives.


Cultivation of Habits

emphasizes obedience to the rules as the primary responsibility of ethics.Will empower legal counsel and audit offices to mandate and to monitor compliance with the law and with internal codes.


COMPLIANCE BASED CULTURE

one that reinforces a particular set of values rather than a particular set of rules. Certainly, these firms may have codes of conduct; but those codes are predicated on a statement of values and it is presumed that the code includes mere examples of the values' application.


Compliance Based Culture

values-based culture is that


a compliance culture is only as strong and as precise as the rules with which workers are expected to comply,

recognizes that where a rule does not apply the firm must rely on the personal integrity of its workforce when decisions need to be made.


Values Based Culture

Corporate Leadership

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