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14 Cards in this Set
- Front
- Back
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Taylor scientific management |
His methods increased productivity at Bethlehem steel works in USA by almost 400% |
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Taylor scientific management |
Piece rate- workers are paid a fixed amount for every unit they produce or other financial incentives |
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Time and motion study |
Working practises are examined to find the quickest ways of doing each task and eliminating any unnecessary tasks |
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Mass production assembly |
Workers are closely supervised and the work rate is dictated by the speed of the conveyor belt |
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Taylor scientific work management |
Workers motivated by money |
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Criticisms |
There isn’t just one best way to do something Taylor assumes money is the key motivator His method was carried out over left oii 100 years ago so could be outdated |
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Summary of Taylor |
Managers should maintain close control and supervision Autocratic style of management mangers make all of the decisions |
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Mayo Hawthorne study |
Behavioural experiments |
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Mayo the Hawthorne effect |
A rise in output improved performance as a result of interest being shown to the workforce |
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Mayo found |
The persons most influenced by contact with other people during the day |
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Criticisms of mayo |
Workers maybe suspicious of managers who take sudden interests in t m |
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Criticisms of mayo |
Mayos work was carried out in the Great Depression so not a typical business environment Some see his views as representing and overly sentimental approach |
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Maslow hierarchy of needs |
1- Self actualisation 2- self esteem needs 3- love and belongingness 4- safety and security needs 5- physiological needs |
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Summary of Maslow |
He believed a person would seek to satisfy lower needs before having higher level needs |
