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22 Cards in this Set
- Front
- Back
What does a mission statement do? (2) |
1. identify companys business purpose
2. define every action the business takes |
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campbell 1990 definition |
mission is an organisations character, identity and reason for existance |
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what to ask when writing an M.S? (6!)
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1. what do we do?
2. ideally what company should we like to be? 3. importance of our shareholders? 5. relationship with immediate environ/society? 6. how do we bring those together into an indentity? |
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define VISION |
mental image of a posible desirable furture for the org. should be challenging to achieve, could be significantly beyond current reality. more imaginative then m.s. |
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define STRATEGIC INTENT
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captures the essence of an organisation, a slogan or a motto used internally. encapsulates how we can win over competitors
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ashride mission model - what is it?
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studies MSs, created after looking at 53 orgs and looking at key elements
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elements of ashridge mission model (4) |
1. purpose (why does the org exist?)
2. strategy (what is my org's positon in the market?) 3. behavioural standards (how does the org do things?) 4. values (what moral beliefs and principles guide the organisation?) |
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ashridge mission model's advice?
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needs to be specific enough to have impact, have reflective distinctive advantages realistic, attainable and flexible |
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authors perspective on MS? (4 key)
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- stalworth and wiliams 2008 - bartkus et al 2005 - david, 2003 |
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Stalworth and williams (2008) |
identifies between an internal ethos or external ethos. strong identities. |
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bartkins et al 2005
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mission statements widely considered to be essential to business success. relationship with financial results and mission statements |
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david 2003
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mission statements need to be longer than a phrase or sentence, but not a 2 page docu, and be v specific to values, numbers and goals. |
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bart 1997 |
PROVIDE - purpose, direction, caters tointerest of stake holders, better control over employees
NEGATIVES - impossible, ambiguity, dissatisfaction, wrong mission. |
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overal conclusions of bart's critique? |
that any sample of mission statements are not worth the paper they are written on and shoudl not be taken with any degree of seriousnesses |
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SRARF
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realistic attainable reflect advantages flexible |
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Disney mission statement?
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to make people happy |
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Thomson and Stickland 1996
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shows stakeholders the needs firms intend to pursue |
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CIM advice (4)
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be realistic outward looking / customer benefits motivational |
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Ikea ms
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make everyday life better for its customers |
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coca cola ms
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To refresh the world in mind, body and spiritTo inspire moments of optimism and happiness through our brands and actionsTo create value and make a difference. |
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MIND ms
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We provide advice and support to empower anyone experiencing a mental health problem. We campaign to improve services, raise awareness and promote understanding. |
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Mind Vision |
We won’t give up until everyone experiencing a mental health problem gets both support and respect.
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