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22 Cards in this Set

  • Front
  • Back

What does a mission statement do? (2)

1. identify companys business purpose

2. define every action the business takes

campbell 1990 definition

mission is an organisations character, identity and reason for existance

what to ask when writing an M.S? (6!)
1. what do we do?

2. ideally what company should we like to be?


3. importance of our shareholders?
4. do we want to grow?


5. relationship with immediate environ/society?


6. how do we bring those together into an indentity?

define VISION

mental image of a posible desirable furture for the org.


should be challenging to achieve, could be significantly beyond current reality.


more imaginative then m.s.

define STRATEGIC INTENT
captures the essence of an organisation, a slogan or a motto used internally. encapsulates how we can win over competitors
ashride mission model - what is it?
studies MSs, created after looking at 53 orgs and looking at key elements

elements of ashridge mission model (4)

1. purpose (why does the org exist?)

2. strategy (what is my org's positon in the market?)


3. behavioural standards (how does the org do things?)


4. values (what moral beliefs and principles guide the organisation?)

ashridge mission model's advice?

needs to be specific enough to have impact, have reflective distinctive advantages




realistic, attainable and flexible

authors perspective on MS? (4 key)

- stalworth and wiliams 2008


- bartkus et al 2005


- david, 2003
- bart 1997

Stalworth and williams (2008)

identifies between an internal ethos or external ethos. strong identities.

bartkins et al 2005

mission statements widely considered to be essential to business success. relationship with financial results and mission statements

david 2003

mission statements need to be longer than a phrase or sentence, but not a 2 page docu, and be v specific to values, numbers and goals.

better MS give higher rewards - enhanced business performance.

bart 1997

PROVIDE - purpose, direction, caters tointerest of stake holders, better control over employees



NEGATIVES - impossible, ambiguity, dissatisfaction, wrong mission.

overal conclusions of bart's critique?

that any sample of mission statements are not worth the paper they are written on and shoudl not be taken with any degree of seriousnesses

SRARF


specific


realistic


attainable


reflect advantages


flexible

Disney mission statement?

to make people happy
Thomson and Stickland 1996


mission statements articulate a definition of the organisations business




shows stakeholders the needs firms intend to pursue

CIM advice (4)


provide future direction


be realistic


outward looking / customer benefits


motivational

Ikea ms

make everyday life better for its customers
coca cola ms

To refresh the world in mind, body and spiritTo inspire moments of optimism and happiness through our brands and actionsTo create value and make a difference.
MIND ms

We provide advice and support to empower anyone experiencing a mental health problem. We campaign to improve services, raise awareness and promote understanding.

Mind Vision
We won’t give up until everyone experiencing a mental health problem gets both support and respect.