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7 Cards in this Set
- Front
- Back
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Call-Taker |
The call taker is usually the 1st point of contact for citizens. Call takers answer emergency and non emergency calls. Call takers have a working knowledge of the agency's resources. Determines if an emergency or non emergency response is needed by classifying the response as police fire or emergency medical. Gather pertinent responder in life safety information and relay information properly. |
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Dispatcher |
A dispatcher is responsible for receiving and transmitting pertinent Information, Tracking responders, Vehicles, Equipment, And recording other information relayed by units in the field, Determining the appropriate type and number of resources to send in a timely fashion while keeping the responder safety in mind. |
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Primary Role is to answer emergency and non-emergency calls. |
CALL TAKER |
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Responsible for receiving and transmitting pertinent information. |
Dispatcher |
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Track responders, vehicles, equipment, and recording other information relayed by units in the field |
Dispatcher |
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Determine if an emergency or non-emergency response is needed by classifying the response as police fire or emergency medical |
CALL TAKER |
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Have working knowledge of agency's resources. |
CALL TAKER |
