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15 Cards in this Set
- Front
- Back
- 3rd side (hint)
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ethical |
the belief in what is right and wrong |
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triple bottom line |
companies working for people, profit and the planet |
the three p's |
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ethical businesses |
behave in a way that is fair to people and the enviroment. operate a triple bottom line. |
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name and explain the three forms of consumer redress |
refund ( money back) repair ( fixes the problem) replacement ( same product with no fault) |
three rs |
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name three consumer agencies |
ccpc, small claims court, asai , cai |
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name three consumer responsibilites. |
1) should be informed of price quality etc 2) should be able to make a comparison 3) should be able to pay the price 4) use the good or service in line with instructions 5) dispose responsibily. 6) be able to make an appropriate complaint 7) know where to get help if your rights have been infringed |
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name 3 consumer rights |
1. Seller of goods is owner 2. goods should be of merchantable qulity. 3. fit for purpose 4.goods as described 5.goods match sample 6. accurate food labels 7. supplier of services in suitably qualified |
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name the act that outlines consumer rights |
sale of Goods and Supply of Services Act 1980 |
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name 2 ways to smart shop |
1. make comparisons 2. do i need it. 3. is it good value. 4. is it of good use |
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what is impulse buying |
when we make sudden or unplanned purchase - buying without thinking. |
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name 2 things on a reciept |
method of payment, goods, date and time, barcode, company adress, amount paid |
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what is a false economy |
when things look cheap but end up being more expensive in the long run. |
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what is a consumer |
anyone who buys a good or service FOR PERSONAL USE |
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is clothes a need or want |
need |
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what is a selling price discount |
used to try and sell off products and make them look cheaper eg 0.99 intead of 1.00 |
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