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8 Cards in this Set
- Front
- Back
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A Consumer |
Person who buys goods for their own personal use |
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A trader |
Buys goods to sell them |
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A Receipt |
Written proof of purchase |
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A Brand Name |
Unique name given to a product to distinguish it from similar products. (e.g Nike and adidas) |
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The Sale of Goods and Supply of Services |
×All goods must be of merchantable quality ×Goods sold by description must match description ×Goods sold by sample must match sample *When a service is supplied: Person supplying service must have the necessary skill Must do job properly Materials used must be of good quality |
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The 3 r's |
Refund Repair Replacement |
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Consumer Protection Act 2007 |
×Protects consumers ×Retailers must not say anything false about goods they sell ×Service providers may not say anything false about services they provide ×Advertisers must not say anything that is likely to confuse public |
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National Consumer Agency |
×Promote and protect ×Enforce consumer laws ×Encourage retailers ×Investigate suspected offences under consumer laws |
