Study your flashcards anywhere!

Download the official Cram app for free >

  • Shuffle
    Toggle On
    Toggle Off
  • Alphabetize
    Toggle On
    Toggle Off
  • Front First
    Toggle On
    Toggle Off
  • Both Sides
    Toggle On
    Toggle Off
  • Read
    Toggle On
    Toggle Off

How to study your flashcards.

Right/Left arrow keys: Navigate between flashcards.right arrow keyleft arrow key

Up/Down arrow keys: Flip the card between the front and back.down keyup key

H key: Show hint (3rd side).h key

A key: Read text to speech.a key


Play button


Play button




Click to flip

7 Cards in this Set

  • Front
  • Back
subconscious defense mechanism when first confronted with the reality of pets death.
Appears to not comprehend, asks repetive or semmingly inappropriate questions.
Can be frustrating, requires patience.
Allow the client time to digest the reality of the situaiton so long as it doesn't interfere with the treatment of the animal.
Denial is gradually broken down by the facts and the inevitability of the clinical signs.
with god
with the pet
with the veterinary staff
can be simultanious or subsequent to denial.
Overt hostility or blame can be directed at others or
guilt - towards themselves
the goal is to preserve the relationship with the client.
Recognizing that they are angry at themselves or the situation and not at us.
We should try not to argue or become defensive.
remain calm and continue to explain the facts of the situation to the clients and reassure that the situation is nobody's "fault"
True Grief
Owners can dwell on their own grief and not on the plight of the animal interfering with decision making.
It is best to continue to draw attention to the animal's condition and acknowledge the client's feelings.
Owners can project their own fear of dying on the pet.
Man's greatest anxiety comes from the fear of dying not death itself.
Explaining that the pet does not have this awareness can be comforting.
Acceptance of the inevitability of death.
Denial becomes acceptance/anger fades/guilt dissolves
Begin to have memories of the pet without pain.
comfort and offer reassurance abouth the timing of the euthanasia.
Major support is neccessary at this time.
Society in general does not understnad grieving over the loss of a pet
Clients often just need someone who understands to listen - it's not our job to fix them.
Provide reassurance, understanding, perspective, OK to show sadness Offer help.
Support groups, counseling, Grief Help Lines.
Getting a new pet
Let them decide when it is time
Pressure to get one too soon is often harmful
Mistake of well intentioned people
Cant' replace the lost pet
Only find another to share their lives with.
Express condolences
cards, notes, flowers, paw prints, donations are all appropriate.