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23 Cards in this Set

  • Front
  • Back
globalization
the internationalization ofof business acitivities and the shift toward an intgrated global economy
culture
the set of shared values, often taken for granted, that help people in a group, organization or society understand which actions are considered acceptable and which are deemed unacceptable
individualization
exists to the extent that people in a culture define themselves primarily as individuals rather than as a part of one or more groups or organizations
collectivism
is characterized by tight social frameworks in which people tend to base their identities on the group or organization to which they belong
power distance/orientation to authority
the extent to which people accept as normal a unequal distruibution of power
undertainty avoidance/preference for stability
the extent to which people feel threatened by unkown situations and prefer to be in clear and unambiguous situations
masculinity/asstertiveness/materialism
the extent to which the dominant alues in a society emphasize aggressiveness and the acquisition of money ando ther possessions as oppose to concern for people, relationships among people, and overall quality of life
long-term orientation
includes focusing on the future, working on projects that have a distant payoff, persistence and thrift
short-term orientation
more oriented toward the past and the present and incluces respect for traditions and social obligations
workforce diversity
the important similarities and differences among the employees of organizations
stereotypes
generalizations about a person or a group of persons based on certain characteristics or traits
prejudices
judgments about others that reinforce beliefs about superiority and inferiority
primary dimensions of diversity
factors that are either inborn or exert extraordinary influence on early socialization
secondary dimensions of diversity
factors that matter to us as indiiduals and that to some extent define us to others; however, they may be less permanent than primary dimensions and can be adapted or changed
assimilation
the process through which members of a minority group are forced to learn the ways of the majority group
valuing diversity
putting an end to the assumption that everyone who is not a member of the dominant group must assimilate
technology
the methods used to create products, including both physical goods and intangible services
manufacturing
a form of business that combines and transforms resources to tangible outcomes that are then sold to others
service organization
one that transforms resources into an intangible output and creates time or place utility for its customers
ethics
a person's beliefs regarding waht is right or wrong in a given situation
corporate governance
refers to the oversight of a public corporation by its board of directors
knowledge workers
those employees who add value in an organization simply because of what they know
outsourcing
the practice of hiring other firms to do work previously performed by the organization