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23 Cards in this Set
- Front
- Back
globalization
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the internationalization ofof business acitivities and the shift toward an intgrated global economy
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culture
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the set of shared values, often taken for granted, that help people in a group, organization or society understand which actions are considered acceptable and which are deemed unacceptable
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individualization
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exists to the extent that people in a culture define themselves primarily as individuals rather than as a part of one or more groups or organizations
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collectivism
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is characterized by tight social frameworks in which people tend to base their identities on the group or organization to which they belong
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power distance/orientation to authority
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the extent to which people accept as normal a unequal distruibution of power
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undertainty avoidance/preference for stability
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the extent to which people feel threatened by unkown situations and prefer to be in clear and unambiguous situations
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masculinity/asstertiveness/materialism
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the extent to which the dominant alues in a society emphasize aggressiveness and the acquisition of money ando ther possessions as oppose to concern for people, relationships among people, and overall quality of life
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long-term orientation
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includes focusing on the future, working on projects that have a distant payoff, persistence and thrift
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short-term orientation
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more oriented toward the past and the present and incluces respect for traditions and social obligations
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workforce diversity
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the important similarities and differences among the employees of organizations
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stereotypes
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generalizations about a person or a group of persons based on certain characteristics or traits
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prejudices
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judgments about others that reinforce beliefs about superiority and inferiority
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primary dimensions of diversity
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factors that are either inborn or exert extraordinary influence on early socialization
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secondary dimensions of diversity
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factors that matter to us as indiiduals and that to some extent define us to others; however, they may be less permanent than primary dimensions and can be adapted or changed
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assimilation
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the process through which members of a minority group are forced to learn the ways of the majority group
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valuing diversity
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putting an end to the assumption that everyone who is not a member of the dominant group must assimilate
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technology
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the methods used to create products, including both physical goods and intangible services
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manufacturing
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a form of business that combines and transforms resources to tangible outcomes that are then sold to others
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service organization
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one that transforms resources into an intangible output and creates time or place utility for its customers
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ethics
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a person's beliefs regarding waht is right or wrong in a given situation
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corporate governance
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refers to the oversight of a public corporation by its board of directors
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knowledge workers
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those employees who add value in an organization simply because of what they know
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outsourcing
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the practice of hiring other firms to do work previously performed by the organization
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