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44 Cards in this Set
- Front
- Back
Therapeutic Communication |
- Introduces element of empathy for a traumatic experience - Pt is made to feel validated and respected - Speak in non-technical terms - Be aware of pts state if stress |
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Communication Cycle |
- Involves 2 or more individuals exchanging information - Involves sending and receiving messages even when consciously aware of them |
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4 Basic Elements Of Communication
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Sender, channel, mode of communication, receiver, feedback |
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Sender |
Begins communication ; Creates message |
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Message |
- Comment being communicated - Must be understood - Receiver may not be able to process message if.... . pain, stress, culture (nationality) |
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4 Modes Of Communication |
- Also called channels - Speaking - Listening - Gestures / Body Language - Writing |
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Receiver |
- Recipient of senders message - Must interpret message - Listening is the primary skill used in communication - Receiver must be aware of spoken word, tone, pitch and speed |
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Feedback |
- Takes place after receiver has interpreted the message - Ensures the message is understood and received |
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5 C's |
Complete, Clear, Concise, Cohesive, Courteous |
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Complete |
Message must be complete, all info given |
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Clear |
Given in nontechnical terms, allow time to process info |
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Concise |
Doesn't include unneeded info |
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Cohesive |
- Organized and logical - Pt should be able to follow |
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Courteous |
Important in all aspects of communication |
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Nonverbal Communication |
- Body language - Unconscious/Conscious - Gestures - Facial expression - Study of body language: Kinesics |
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Banages |
Spiral, figure eight, tubular ect... |
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Spiral |
Useful for arms and legs |
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Figure Eight |
- Holds dressing in place - Useful for hand, wrist and knee |
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Tubular |
Used on fingers toes and legs |
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Wounds |
Classified as open or closed |
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Closed Wounds |
No break in skin
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Open Wounds |
Break in skin |
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Shock |
Respitory, neurogenic, cardiogenic etc... |
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Respitory |
- Trauma to the respitory tract - Causes reduction of oxygen and carbon dioxide exchange - Body cells don't receive enough oxygen |
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Neurogenic |
- Injury or trauma to nervous system - Nerve impulse to blood vessels impaired - BP decreases |
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Cardiogenic |
- Damage to heart muscle - Heart can't pump effectively - Body cells don't receive enough oxygen |
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Hemorrhagic |
- Severe bleeding or loss of body fluid
- BP decreases |
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Anaphylactic |
- Results from reaction to substance to which pt is hypersensitive or allergic |
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Metabolic |
- Body's homeostasis impaired |
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Psychogenic |
- Caused by overwhelming emotional factors - Lack of blood to the brain |
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Septic |
- Infection overwhelms body
- Poison substances accumulate in bloodstream |
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RICE |
Rest Ice Compression Elevation |
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Abrasion |
Superficial scraping of epidermis |
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Avulsion |
Skin is torn |
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Incisions |
Result from sharp object |
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Laceration |
Tear in body tissue |
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Puncture |
Pierce that penetrates skin |
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Medical Triage |
- Refers to categorization of sick and wounded |
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Red Tag |
- Immediate - Labels those who cannot survive without immediate help - Good chance of survival |
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Yellow Tag |
- Observation - For those who require observation - Condition is stable - Not in immediate danger of death |
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Green Tag |
- Wait - Reserved for "walking wounded" |
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White Tag |
- Dismiss - Minor injuries - Dr's care not required |
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Black Tags |
- Expectant - Used for deceased - Injuries so extensive they will not survive |
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Stations for triage |
- Registration - History/Physical exam - Vitals - Diagnostics - Triage - Treatment - Checkout |