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29 Cards in this Set
- Front
- Back
Tavern options for tacos |
Crispy chicken Beef Barbados Beer battered shrimp |
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What type of flat breads |
Margherita Chipotle BBQ Black and blue |
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Steak salad dressing |
Greek house dressing |
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Cheese options for classic burgers |
Cheddar Swiss Pepper jack Danish blue |
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Tavern taters |
Tater tots Homemade beer cheese Jalapenos Crispy bacon Scallions Sour cream |
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What type of Beer is used in the cheese |
Brown ale |
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What desserts do we offer |
Belgian waffle S'mores Pretzel bread pudding |
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Wing sizes |
5 pc 10 pc 20 pc |
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Wing flavors |
Dry rubbed Buffalo Garlic parmesan Hot honey BBQ Korean spicy |
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Ahi tuna poke |
ahi tuna Tomato Cucumber Peaches Roasted peppers Avocado Sesame soy dressing |
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3 types of sausages and 2 types of cheeses |
Jalapeno cheddar Spicy andouille Hickory smoked Chimay cheese and Danish blue chz |
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Happy hour tavern shares |
Crispy chkn tacos (2) Beef barbacoa tacos (2) Tavern taters Mac n cheese Chimichurri meatballs Guinness brat Tuscan hummus Southern fried pickles Crispy chkn sliders Margherita Flat bread Chipotle BbQ chkn flatbread |
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What to bring when tavern share ordered |
Plates Napkins Silverware |
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3 actions for delivering tavern fare |
Announce food item fully Protein facing guest Ask if anything else needed |
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3 ways to engage with band |
Clap Cheer Request songs |
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Daily promotions |
Happy hour M-F 3-7 pm Late night happy hour sun-thurs 10-close Mondays $5 burgers and brats Tu-loyalty night 25% off cans/bottles Wed- trivia 7-9 Fri-Sat live music 9-1 Sun beer-unch 11-2 |
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Loyalty card |
$15 free tshirt Ring bell |
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Reward for loyalty sign up |
T-shirt |
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50 pts |
T-shirt |
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100 pts |
T-shirt and a mug |
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250 pts |
Plaque on the wall and a polo |
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500 pts |
Polo and a party |
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750 pts |
Polo and a swag bag |
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1000 pts |
Polo, party, 64 oz growler |
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5 pillars of success |
Craft beer and spirits Great Tavern Fare Lively Entertainment Real Hospitality Community support |
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Wobstars 3 promises |
Fun Spirit Teamwork |
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Wobs 5 promises to me |
Clear direction Teaching Support for success Being valued Fun |
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7 definitions--give answers |
Bring the spirit Heart for hospitality Learning Courage Fair hearing Sharing success Sustainability |
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4 levels of cicerone |
Certified beer server Certified cicerone Advanced cicerone Master cicerone |