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11 Cards in this Set
- Front
- Back
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Trainee |
A probationary dispatcher or telecommunicatior |
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Daily Observation Report (DOR) |
Forms documenting the performance of a probationary dispatcher or Telecommunicator; to be completed each tour of duty |
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Communications Training Officer |
A dispatcher or Telecommunicator that has successfully satisfied the CTO selection requirements, to train trainees |
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Communications Training Evaluation Program (CTEP) |
Training program designed to observe and document trainees performances and behaviors to complete the required task. Also, create an action plan to measure improvement when necessary. |
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Communications Training Program (CTP) |
The 12 week process following the successful completion of the initial recruiting training provided by OPSD. During which each probationary Telecommunicator completes the job training. |
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CTP training specialist |
Responsible for the facilitation of the communications training and projects of CTP. |
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CTP Coordinator |
OPSD official responsible for ensuring the successful implementation of the CTP and serving as the OPSD liason to the CTP section coordinators |
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CTP section coordinator |
OUC official, the title of assistant which commander or watch commander, designated by the section watch commander, responsible for ensuring successful implementation of the CTP within their section. The CTP section coordinator will also be responsible for providing supervision to ensure the proper daily operation of the CTP within his or her division. |
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CTP review board |
Comprises of the OPSD Chief, CTP coordinator, and the CTP section coordinators for each section. The CTP EVIE review board is responsible for periodically evaluating the CTP to ensure continued relevance and improvement. Also, assess the performance of probationary dispatchers, Telecommunicators, and CTOs. |
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A probationary dispatcher |
Newly hired dispatcher must complete an 18 month probationary period, consisting of academic and chairside on the job training. |
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Probationary Review Panel |
Panel of dispatchers or telecommunicator's responsible for reviewing a probationary employee (telecommunicator/dispatcher) job performance after the probationary period to determine if the telecommunicators shall be recommended to the Chief of 911 Operations for a permanent career service appointment. |
