Telephone Use

Front 1

Answering Machine

Back 1

A machine that answers phone calls and records messages if someone does not answer the phone.

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Appointment Calendar

Back 2

A calendar that lists days, weeks, or months; may also list times or include blank space with each day, week, or month for recording appointments; available in printed or electronic format.

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Area Code

Back 3

A three-digit number that identifies each unique telephone service area in a country (such as the United States or Canada).

Front 4

Auxiliary Telephone Equipment

Back 4

Telephone-related equipment that is used to enable and enhance the communication process. Examples are pagers, answering machines, and facsimile machines.

Front 5

Cellular Telephone

Back 5

A mobile telephone that is often used in vehicles, planes, boats, and elsewhere. The user can make and receive telephone call on this phone.

Front 6

Company Directory

Back 6

A directory of telephone numbers and internal extensions that is published by a company to make internal communication easier and more efficient; formats include electronic lists or databases or hard copies in looseleaf binders.

Front 7

Conference Call

Back 7

A telephone call that permits three or more parties to communicate on a single call; can be any combination of local or long-distance calls.

Front 8

Cordless Telephone

Back 8

A portable telephone that operates by a transmitter and a receiver in both the headset and the base.

Front 9

Electronic Mail

Back 9

E-mail, a means of sharing information or communicating between users by the way of electronic messages.

Front 10

Facsimile (fax) Machine

Back 10

A machine that can electronically read, send, and receive characters and most forms of illustration transmitted over the telephone line.

Front 11

International Call

Back 11

A long-distance telephone call made to a location in another country.

Front 12

Local Call

Back 12

A telephone call made to a location within the local calling area; often billed at a flat monthly fee.

Front 13

Long-Distance Call

Back 13

A telephone call that is made to a location outside of the local calling area; billed separately from local calls; rates are based on the call's destination, day of the week, time of day, length of conversation, and any operator services requested.

Front 14

Pager

Back 14

A small, portable device that notifies the wearer of an incoming call via a beeping tone or vibration.

Front 15

Prepaid Phone Card

Back 15

A card, similar to a calling card, that allows the user to make telephone calls without coins, except the charges are paid for in advance; usually an access code or number must be dialed to begin the call. These cards are available from many sources and in various allotments of time and dollar amounts.

Front 16

Switchboard

Back 16

A central or controlling telephone for a business, usually monitored by a receptionist or switchboard operator; all incoming calls may be received at the switchboard and than routed to the appropriate person or department.

Front 17

Toll-Free Telephone Number

Back 17

A number offered by a business for callers to use without charge; usually begins with an 800 prefix in place of an area code.

Front 18

Voice Mail

Back 18

An automated system used to record incoming telephone messages, usually subscribed to through a telephone service or company.

Front 19

White Pages

Back 19

A local telephone directory that provides an alphabetic listing of names and telephone numbers and other telephone reference information.

Front 20

Yellow Pages

Back 20

A local directory of listings or display ads for organizations and businesses arranged alphabetically by subject heading; the listings are often cross-referenced under related headings; can appear within the telephone directory, or may be published separately.