Telemarketing Rules And The Do Not Call Act

Front 1

The Do Not Call Act was created in?

Back 1

2003

Front 2

The Do Not Call Act 2003 main purpose is to?

Back 2

To implement and enforce the Do-Not-Call Registry.

Front 3

Two federal laws that regulate telemarketing are?

Back 3

Do Not Call Act and the Telephone Consumer Protection Act.

Front 4

Telephone Consumer Protection Act established the following rules?

Back 4

1) Telemarketing calls may only be placed between 8am and 9pm in the time zone of the consumer being called;

2) “Abandoned” calls are prohibited. A call is considered abandoned if a person answer the call and the telemarketer does not connect to the sales representative within 2 seconds after the greeting.

3) Telemarketers are required to transmit a caller ID when available;

4) Threatening, harassing or intimidating tactics are prohibited; and

5) Telemarketers and sellers are required to keep specific records for 2 years, including promotional materials and telemarketing scripts.

Front 5

There is an exception to the Do Not Call List.

Back 5

An originator that has established a relationship can solicit the consumer for up to 18 months from any purchase or loan transaction and 3 months from any inquiry or prospect.

Front 6

All businesses are required to honor Do-Not-Call requests within?

Back 6

31 days from the date the request was made.

Front 7

How long does a phone number stay on the list for?

Back 7

All phone numbers on the list are permanent.

Front 8

When is it okay to make call Telemarketing calls?

Back 8

Between 8 am - 9 pm

Front 9

Fine for not following the Do No Call Registry rules is?

Back 9

$40,000 per violation and each call may be considered a separate violation.