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10 Cards in this Set
- Front
- Back
ORGANIZATIONAL CULTURE
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A firms's shared values, beliefs, traditions, philosophies, rules, and role models for behaviors.
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STRUCTURE
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The arrangement or relationship of positions within an organization.
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ORGANIZATIONAL CHART
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A visual display of the organizational structure, lines of authority (chain of command) staff relationship, permanent committee arrangement, and lines of communication.
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FUNCTIONAL DEPARTMENTALIZATION
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The grouping of jobs that perform similar functional activities such as finance manufacturing marketing and human resources.
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PRODUCT DEPARTMENTALIZATION
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The organization of jobs in relation to the products of the firm.
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CUSTOMER DEPARTMENTALIZATION
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The arrangement of jobs around the needs of various types of customers.
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GEOGRAPHIC DEPARTMENTALIZATION
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The grouping of jobs according to geographic location such as state region country or continent.
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DELEGATION OF AUTHORITY
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Giving employees not only tasks, but also the power to make commitments use resources and take whatever actions are necessary to carry out those tasks.
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RESPONSIBILITY
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The obligation placed on employees through delegation to perform assigned tasks satisfactorily and be held accountable for the proper execution of work.
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ACCOUNTABILITY
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The principle that employees who accept an assignment and the authority to carry it out are answerable to a superior for the outcome.
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