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90 Cards in this Set

  • Front
  • Back
What is telecommunications according to dictionary?
(used with a sing. verb) the science and technology of communications at a distance by electronic transmission of impulses, such as by telegraph, cable, telephone, radio, or television.

(used with a pl. verb) The electronic systems used in transmitting messages, as by telegraph, cable, telephone, radio, or television.
When was last telegram sent?
early 2000's
What did acronym AT&T used to represent?
American Telegraph and Telephone
What is telephony?
The transmission of sound between distant stations, especially by radio or telephone.
What is IP Telephony
The transfer of sound over the IP network
In the US telecommunications is highly regulated by
Federal Communications Commission (FCC) and by State Commission
What are the important events in the US regarding telecommunications?
1984 AT&T Divestiture & the 1996 Telecom Act
What was the primary objective of the 1984 Divesiture?
Open the market for long distance compeitiion
What was the primary objective of the 1996 Telecom Act
Opened the market for local market competition
What are the characteristics of International Telecom Industry
After 90's moving towards privitatization. However, privatization does not mean more competition. In many countries there are monoplies with one or two companies owning the entire industry.

True competition requies three or more companies for customers to choose in most markets
Why are telecom standards important?
Standards are extremely important for interoperability between products from different vendors
Why are international telecom standards important?
International standards are important for phone calls between countries.
Who are the standard bodies?
Primary bodies are ANSI for US and ITU-T for International. Anything related to IP comes from IETF
What is the difference between telecom and datacom?
Signaling (telecom) vs. protocol (datacom)
The OSI 7-layer model is applicable to both telecom and data com.
What happen on the following dates;

1847:
1876:
1878:
1881:
1885:
1893: .
1896:
1847: Alexander Graham Bell was born in Ediburgh, Scotland.
1875: a gallows phone was developed
1876: 1st telephone call (03/10)
“Mr. Watson, come here, I want you.”
1878: 1st telephone exchange office
1881: 1st long distance line, 45 miles (Boston and Providence)
1885: AT&T incorporated in New York
1893: Patent expired. Anyone can start a phone service company.
1896: Dial phone. The concept of switching was introduced, but there is no switching system.
What happened on the following date;

1908:
1913:
1915:
1919:
1925:
1929:
1934:
1908: Bell System: One Policy, One System, Universal Service.
1913: Kingsbury Commitment. AT&T committed to Attorney General that it would provide long distance connection for independent phone companies.
1915: 1st transcontinental line from NYC to SFO.
“Mr. Watson, Come Here, I want you.”
1919: 1st telephone switching system in service. (Norfolk, VA)
1925: Bell Telephone Laboratories
1929: President Hoover got his phone on his desk.
1934: Communications Act – interstate phone business is regulated by FCC
What is important about the following dates;


1938:
1949:
**1956:
1965:
1971:
1974:
1976:
1938: 1st crossbar central office switch
1949: Anti-trust suit against AT&T by Attorney General
1956: Judgment limiting AT&T business to common carrier communications and government projects.
Phone services only, no computer business, no TV, nor anything else.
1965: eavesdropping is unconstitutional.
1971: Bell Systems served 100M lines. Independent telephone companies served 25M lines. Other countries had 160M lines in total.
1974: An anti-trust suit against AT&T by DoJ.
Separation of inner city facilities from local facilities
Separation from service providers from manufacturer
1976: 1st digital switching system
What is important about the following dates;

1984:
1986:
1988:
1996:
1984: AT&T Divestiture
AT&T Long Distance + Manufacture
Seven Regional Bell Operating Companies (RBOC)
Who were these 7 Baby bells?
Who are they now?
Competition of Long Distance Market
AT&T can enter into the computer market.
IBM can enter into the telecommunications manufacturing market. (bought ROLM)
1986: 1st round “Equal Access” completed by RBOC
1988: Commercial offering of ISDN services
1996: Telecommunications Act
What were the 7 RBOC's
Pacific Bell
Ameritech
Southwestern Beel
US South
US West
Bell Atlantic
Nynex
What companies now comprise AT&T (SBC)
Pacific Bell
Ameritech
Southwestern Beel
US South
Which RBOC's became Verizon?
Bell Atlantic
Nynex
Which RBOC is now Quest
US West
Who are the incumbent Local Exchange Carriers (ILEC's) ?
AT&T, Verizon, and Quest
Show diagram local service before 1984
Show diagram of Toll Call before 1984.
Show the architecture post 1984 for the PSTN. What is the primary difference pre & post
LEC and IXC are separate companies
What determines if a call is local or long distance?
LATA: Local Access and Transport Area
Note: inter-LATA calls are known as long distance calls, and RBOCs were not allowed
to offer long distance services until recently.

Long-distance calls has nothing to do with area codes

Inter-lata calls must be serviced by a long distance carrier.
What is meant by the term equal access?
The LEC must provide equal access for IXC's. In 1984 the large IXC's were AT&T, MCI and Sprint
Show a diagram of an Interlata call including the POP
Telecommunication Act of 1996 Summary
“To provide a pro-competitive, de-regulatory national policy framework designed to accelerate private sector development of advanced telecommunications and information technologies and services to all Americans”
Telecommunication Act of 1996 included
remove entry barriers to allow local phone competition
CLECs (Competitive LEC) vs ILECs (Incumbent LEC)
allow LEC’s to provide long distance service (in their region) after “opening up” their region to competition
checklist defined as criteria for “opening up” region to competition
allow LEC’s to manufacture telephone equipment
deregulated Cable Television service (removed 1992 Cable Act regulations)
Who are ILEC's
AT&T, Verizon, Quest, Embarq and Windstream
What is a CLEC? What are the two types of CLEC's?
Facility-based & Reseller
Do we have competition for local service?
Yes. VoIP Comcast is the largest VoIP provider in the US.
Show the diagram for the Central Office Environment

What is the Signaling System called?
SS7
What is the connection between a phone and switch called?

What is the connection called between a PBX and a switch?

What is the connection called between two switches associated with the same CO?

What is the connection between two CO switches called?
What is the connection between a phone and switch called? Line

What is the connection called between a PBX and a switch? Line or Trunk

What is the connection called between two switches associated with the same CO? Intra-office trunk

What is the connection between two CO switches called? Interoffice trunk
Give some examples of Customer Premise Equipment (CPE)
Customer Premise Equipment (CPE) is any piece of equipment supplied by the customer to interface with the PSTN. Examples are:
Single Line Telephone Set
Multi-Line Telephone Set
Key Telephone System (KTS)
Private Branch Exchange (PBX)
Channel Bank (CB)
Show a diagram of a voice network, Include the four types of networks
Switching Network -- Class 5 or 5ESS telephone switch in the CO

Access Network -- are the lines and/or trunks from the CPE to the CO switch

Transport Network -- Are usually the optical network between the CO switches

Managment Network -- Outside the scope
Show a diagram of the Public Switched Telephone Network
What is the common denominator between a called placed between Comcast and Vonage phones?
The PSTN.

Both Comcast and Vonage connect to the PSTN.
Why do we need the PSTN in the middle? Why do we need convert IP to TDM and TDM-to-IP?

Why can't Comcast and Vonage customer connect to one anther directly without the PSTN?
The PSTN provides the signaling that allows Comcvast and Vonage to communicate
What is IMS?
IMS – the IP Multimedia Subsystem – developed originally by the 3G mobile community, is now seen by many service providers (not just by vendors) as the key to migrating legacy wireline networks towards IP, next-generation networks, and voice over IP.
Is DSL covered in the Telecom ACt of 1996?

Is the LEC required to share DSL service
FCC says yes. SBC says No.

FCC and SBC agrees that do not have to offer DSL
What is the difference between the data network and voice network?
The architecure is the same. The CPE is different. For example, cable modem vs a telephone
In what circumstance will the technology for access network for data be the same technology as the access network for voice?
When the CPE is DSL. This is an example of multiplexing.
What is BGP?
Border Gateway Protocl (BGP) is routing protocol that allows service providers to send and receive data from one another
What is a peering agreement?
Large service providers agree to route each other data traffic
What is a converged or integrated network?
Answer: single facility for both voice and data traffic

Technical solution: TDM, ATM, and IP

First Step: digitized the voice
What is one of the first services to use the same physical facility for voice and data communication
ISDN
What types of converged services have been available for many years are used as part of the PSTN backbone?
SONET and ATM
Does Integrated Services require IP?
No. Integrated services does not require IP, which is one of protocols supporting integrated services.
Why - Integrated Service
Cost

The concept of integrated service is not new.
Carrier prefer a single network supporting both voice and data traffic.
Enterprise also prefer this way.
Solution proposed:
ISDN
B-ISDN – what is B-ISDN?
Why did they fail? Or, do they really fail?

New service create new revenue opportunities
Create a diagram that depicts Integrated Services on the Access Network
Show the first generation for Integrated Services using TDM
Show diagram of Integrated Services using ATM
What is important to know about ATM based Integrated Services solution
What is the main issue with TDM services?
Ineffeciency of the network bandwidth
What are the challenges of VoIP?
PSTN.

PSTN is good, reliable and cheap
Does VoIP offer comparable services as PSTN?
No.

Over 1000 features on 5ESS. VoIP does not have same feature set as PSTN
Does VOIP offer comparable quality as PSTN?
Yes and No.
Does VoIP offer comparable pricing as PSTN?
PSTN is really really cheap. Very difficult to compete with the low prices
Why VoIP?
IP is widely available.
IP is a connectionless service
Voice must be carried in a circuit or a virtual circuit
IP is engineered for data traffic
Data integrity is important.
Latency is not a major concern for data traffic.
Traffic is asynchronous.
Do we really need QoS?
Is needed if there is competition for bandwidth.

One solution is priority, which is QoS. Another solution is increase the bandwidth
Why VoIP?
“If it is not broken, don’t fix it”
some truth to this statement
telephony is not “broken”
so what is “broken”?
Why carry voice over IP?
Internet has provided NEW SERVICES
There are potential $$$ in carrying voice over IP
Integration: one network for both voice and data traffic
Price (does it save money?) and performance (does it offer better services – quality and features?)
New features lead to new revenue opportunity
Are Equipment Cost higher or lower with VoIP?
CO telephone switches are proprietary.
PBX are generally proprietary.
Difficult to deploy 3rd party software
Not many choices of telephone until 1984.
IP networks
Open standards
Competition
Moore’s Law tends to motivate data networking
What are the Advanced Services capability with VoIP?
Some inherent characteristics of IP
Voice Virtual Private Network (VPN)
What is voice VPN?
Number Portability
Advanced user interface
with HTML (point-and-click) are much easier to deal
Unified messaging service
Can you get your voice mail from your e-mail?
Describe the lower bandwidth requirements with VoIP
DS0: 64 kbps – legacy networks (PCM)
Could be reduced to 32 kbps (ADPCM)
G.711: 64 kbps
G.729A: 8 kbps
G.723.1: 5.3-6.3 kbps
take advantage of low-rate vocoders
What is the significance of bandwidth reduction?
AT&T U-Verse – is it VoIP?
U-Verse based on VDSL. Supports up 20Mb. The U-Verse box has a POTS and Ethernet. Since the U-Verse supports SIP its likely that the voice is carried VoIP
Verizon FiOS – is it VoIP?
FIOS is fiber to the home. FIOS uses GPON. GPON uses multiplexing to carry voice and data. Separate channels carry data and voice. So this solution does carry voice traffic as VoIP
3G – is it VoIP?
Dual mode - what does it mean?
No.3G is dual mode. Voice and data are carried over different channels
4G
WiMAX (802.16) – is it VoIP?
Long Term Evolution (LTE)
4G does not support voice. So it must be VoIP
No
What are the VoIP Challenges
Speech Quality
Traffic Prioritization (Quality of Service)
Network Reliability and Scalability
Location Based Services (e.g., E911)
Security
What is the perception of the telephone network?
It is always available
5 9’s availability. What does it mean?
No more than five minutes of downtime per year
What is the perception of the data network?
??
What is the typical service level agreement (SLA) for data services?
No more than four hours of downtime per month.
What are the reliability requirements for router/switch?
??
Scalable vs. non-scalable
Give an example of each for router
Scalability growing the network without major infrastructure changes
What are the characteristics of voice and data traffic?
Voice: sensitive to delay
Data: sensitive to bit error
If voice and data are carried on the same physical link, how do we prevent the data traffic from congesting the network which will cause long delay and packet loss on the voice traffic.
??
What is QoS? Does IP support QoS?
Prioritaztion of voice traffice over non voice traffic. Yes
Data traffic is usually best-effort service
??
VoIP Regulation
Regulation
Location Based Routing (1-800)
N11 services
E911
CALEA – wiretapping
Communications Assistance for Law Enforcement Act
Numbering Plan
What is the numbering plan for VoIP
Network convergence: from two separated voice and data networks into a single network
Carrier Core Network
Carrier Access Network
Enterprise Network
Residential Network
IP – the common denominator
The industry is moving in this direction but very slowly.
Note that there are still over 100 million traditional telephone lines in U.S.
What does it mean to the VoIP equipment vendors and service providers?
??
What do customers want?
Dial Tone
Public Phone Number - why is this important?
E911
Voice Mails
Call Features (Call waiting, call forwarding, etc.)
N11 ??? do you need 211/311/411?
Detailed billing? Detailed call records?
Which of the N11 services are required by the FCC
No. Only E911 is required by FCC