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34 Cards in this Set
- Front
- Back
Rules of dispatch |
Listen Think Speed Confirm and verify Ask for repeat |
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Clear and effective communication |
Concise Enunciate Appropriate terminology Comm with con workers |
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FCC rules |
Brevity Message priority Harmful interference Permissible communication |
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What is an emergency? |
Immediate threat to life or property |
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Initial dispatch for PD |
Mobile call up Initial dispatch Short report Size up Progress report |
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Pd requesting aid.... |
Location Age/gender Conc Breathing Chief complaint |
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Prioritization |
Immediate Imminent Possible |
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Officer involved DV |
Enter call for service Notify appropriate supervisor Prepare and reserve all documentation and tapes |
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Big five |
Disturbance Attempting arrest Traffic stop Ambush Suspicious person or activity |
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Confirm and verify when.... |
Mic clip Didn't understand them Message is unclear No acknowledgement Cannot hear what was said
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What goes in the initial dispatch? |
Location What it is Who is going |
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Fire dispatch calls |
Initial dispatch Short report Size up Progress report |
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Essential duties of the FD |
prevention Suppression Investigate Medical services Administration |
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General FD arrival prorities |
Rescue Evacuate Ventilate Attack Salvage |
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Five safety terms |
Rapid intervention team Roll call Pass device Passport Evacuate |
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Goals of hazmat |
Recognition Identify Stabilization |
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Shipping papers |
Highways- bill of loading Rr- way bill Aircraft- manifest Water- dangerous cargo manifest |
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Info to obtain for hazmat call |
Location Name or type of material Rp info Wind direction Time of day Type of vehicle/train/plane Description of incident |
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Types of stress |
Eustress Distress |
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Reframing the problem |
Removing negative aspects of stress |
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General adaptation syndrome |
Alarm Resistance Exhaustion |
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Approaches to managing stress |
Action oriented Emotional oriented Acceptance |
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SWOT analysis |
Strengths Weaknesses Opportunities Threats |
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What is critical incident stress? |
Abnormal event that had the effect of a persons normal ability to psychologically function or cope |
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Rues of stress |
Unavoidable Personal You are the only one who can do something |
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CISM 7 components |
Pre crisis prep Demobilization Defusing Debrief One on one crisis Family cism org. Consult Follow up referral |
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Flight 233 |
Luck Cooperation Communication Execution Preparation |
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Fire warning broadcasts |
Master stream activation Roll call Evacuate Withdraw Abandon |
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Staging |
Controlling personnel access into an event area |
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Size up |
Apparatus arriving What they see What they're going to do What they need others to do What help they need |
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Four products of fire |
Gasses Flame Heat Smoke |
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Fire phases |
Incipient Free burning Smoldering |
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Four core queations |
Who is our customer What do we owe them What steps are necessary to dispatch and effectively handle call How do we respond in accordance with mission statement |
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Initial dispatch of a fire call |
Identify responding unit Type of alarm or chief complaint Method of response Location Frequency Repeat |