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23 Cards in this Set

  • Front
  • Back
system
interrelated components that function together to achieve adesired result
Info. Syst
an arrangement of ppl, data, processes, & tech. that interact to collect, process, store, and provide as output the information needed to support an orginization
Info Tech
term that describes the combination of comp tech with telecommunications
TPS
Transaction Protcol System - captures and processes data about biz transactions
MIS
Management Info Syst - an IS that provides for mgmt oriented reporting
DSS
Decision Support System - a IS that helps to identify decision making opps or provides ino to help make decisions
Expert System
an IS that captures the expertise of workers and simulates that expertise to nonexperts
Comm and Collaboration Syst
an IS that enables more effective comm b/t ppl to ehance their ability to collaborate
Office Auto System
an IS that supports a wide range of biz office activities that provide for improved work flow
Stakeholder
any person who has an interest in an existing or new IS
Info. Workers
those workers who job involve the creation, collection, and/or use of information
Knowledge workers
are a subset of info workers whose responsibilities are based on a specialized body of knowledge
system owner
an IS's sponsor and executive advocate
system users
either an intern or external person who will use or is affected by the a system on a regular basis
Ex of Internal system users
Clerical and service.
Technical and prof. staff
Supervisors, managers
Example of External Users
Customer, suppliers, partners, employees (remote and mobile users)
System designer
a technical specialist who translates system users' biz req and constraints into technical solutions
system builders
a technical specialist who constructs IS and components based on the design specs from the system designer
system analyst
a person who studies the probs and needs of an orginization to determine how ppl, data, etc. can best accomplish improvements for the biz. Synonymous with programmer / analyst / business analyst
Ext Srvc Provider
an analyst who sells their expertise to other firm to help them build an IS
3 roles of a system analyst
Problems, Opportunities, and Directives
Proj Mngr
an experienced professional who accepts responsibility for planning, monitoring, and controlling projects
Biz Drivers for Inof Syst
1. Globalization
2. e-Commerece
3. Security and Privacy
4. Knowlege sharing
5. Knowldege Mgmt
6. Quality Mgmt
7. Biz Process Redesign