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23 Cards in this Set
- Front
- Back
system
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interrelated components that function together to achieve adesired result
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Info. Syst
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an arrangement of ppl, data, processes, & tech. that interact to collect, process, store, and provide as output the information needed to support an orginization
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Info Tech
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term that describes the combination of comp tech with telecommunications
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TPS
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Transaction Protcol System - captures and processes data about biz transactions
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MIS
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Management Info Syst - an IS that provides for mgmt oriented reporting
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DSS
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Decision Support System - a IS that helps to identify decision making opps or provides ino to help make decisions
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Expert System
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an IS that captures the expertise of workers and simulates that expertise to nonexperts
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Comm and Collaboration Syst
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an IS that enables more effective comm b/t ppl to ehance their ability to collaborate
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Office Auto System
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an IS that supports a wide range of biz office activities that provide for improved work flow
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Stakeholder
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any person who has an interest in an existing or new IS
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Info. Workers
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those workers who job involve the creation, collection, and/or use of information
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Knowledge workers
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are a subset of info workers whose responsibilities are based on a specialized body of knowledge
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system owner
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an IS's sponsor and executive advocate
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system users
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either an intern or external person who will use or is affected by the a system on a regular basis
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Ex of Internal system users
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Clerical and service.
Technical and prof. staff Supervisors, managers |
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Example of External Users
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Customer, suppliers, partners, employees (remote and mobile users)
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System designer
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a technical specialist who translates system users' biz req and constraints into technical solutions
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system builders
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a technical specialist who constructs IS and components based on the design specs from the system designer
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system analyst
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a person who studies the probs and needs of an orginization to determine how ppl, data, etc. can best accomplish improvements for the biz. Synonymous with programmer / analyst / business analyst
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Ext Srvc Provider
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an analyst who sells their expertise to other firm to help them build an IS
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3 roles of a system analyst
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Problems, Opportunities, and Directives
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Proj Mngr
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an experienced professional who accepts responsibility for planning, monitoring, and controlling projects
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Biz Drivers for Inof Syst
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1. Globalization
2. e-Commerece 3. Security and Privacy 4. Knowlege sharing 5. Knowldege Mgmt 6. Quality Mgmt 7. Biz Process Redesign |