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15 Cards in this Set

  • Front
  • Back

A business can analyze it strengths, weaknesses, opportunities, and threats in the marketplace using a process. This process prepares a company for what?

competition or a changing marketplace

A business can analyze it strengths, weaknesses, opportunities, and threats in the marketplace using a process. This process provides what?

guidance and direction for future marketing marketing strategies.

Internal factors (strengths and weaknesses) that affect a business' operations. The analysis center around what?

Company, Customers and Competition

Company factors /strengths and weaknesses

Company staff, financial situation, production capabilities, 4 Ps: Product, Price, Place, Promotion

Customers factors / strengths and weaknesses

Study customer buying patterns using surveys or conducting interviews

Competition factors / strengths and weaknesses

What market share does the company have?


What advantages does the company have over its competitors?


What core competencies does the company possess?

External - Opportunities and Threats that affect a business operations. The analysis center around what?

Competition, Environmental Scan

Competition : External Opportunities and Threats

Always look for opportunities to create competitive advantage to succeed in the marketplace.

Environmental Scan: External Opportunities and Threats

to methodically examine four main areas of the marketplace.

The acronym PEST refers to each of the four factors evaluated in the environmental scan

Political - laws and regulations, foreign countries


Economic - Unemployment rate, inflation, retail sales figures, productivity, consumer confidence


Socio-cultural - changing preferences, demographics (age, income, occupation, educational level, marital status) and psycho-graphics (attitudes, lifestyles, opinions)


Technological - Computer automation and satellite technology, new products



Factor evaluated in the environmental scan: Political
laws and regulations, foreign countries
Factor evaluated in the environmental scan: Economics
Unemployment rate, inflation, retail sales figures, productivity, consumer confidence
Factor evaluated in the environmental scan: Socio - Cultural
changing preferences, demographics (age, income, occupation, educational level, marital status) and psycho-graphics (attitudes, lifestyles, opinions)
Factor evaluated in the environmental scan: Technological
Computer automation and satellite technology, new products

What does SWOT stand for?

Strengths, Weaknesses, Opportunities, and Threats