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19 Cards in this Set
- Front
- Back
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Giving people incentives that cause them to act in desired ways
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motivation
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A policy that grants employees some leeway in choosing which 8 hours a day or which 40 hours a week to work.
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Flextime
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An arrangement in which two part-time employees share the duties of one full-time job.
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Job Sharing
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A desired consequence or the ending of a negative consequence, either of which is given in response to a desirable behavior.
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reinforcement
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An unpleasant consequence given in response to undesirable behavior.
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punishment
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The use of reinforcement theory to motivate people to behave in a certain way.
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behavior modification
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Payments for meeting or exceeding objectives.
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financial incentives
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Payment according to the quantity produced.
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piecework system
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Payment linked to the amount of sales completed.
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commissions
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A financial incentive plan that rewards a team of workers for meeting or exceeding an objective.
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group incentive plan
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A group incentive plan under which the company sets aside a share of its profits and divides it among employees.
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profit-sharing plan
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A group incentive plan in which the organization encourages employees to participate in making suggestions and decisions, then rewards the group with a share of improved earnings.
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gainsharing
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Moving employees from job to job to give them more variety.
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job rotation
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Training in the skills required to perform more than one job.
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cross-training
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An effort to make a job more interesting by adding more duties to it.
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job enlargement
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The incorporation of motivating factors into a job—in particular, giving the employee more responsibility and recognition.
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job enrichment
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The direct relationship between expectations and performance; high expectations lead to high performance.
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Pygmalion effect
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Hygiene and motivating factors belong to this person
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Herzberg
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Achievement, pwer and affiliation belong to this person
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McClelland
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