Supervision

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Piece rate

Back 1

When an employee is paid a fixed rate for each unit they produce

Front 2

Goal of feminism

Back 2

complete equality between woman and man

Front 3

Lawrence kohlberg

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Moral development was a 6 stage process

Front 4

Envoirmental racism

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Any practice which harms an environment that is low income or where a specific race (often minority) is prevalent more than it does other environments

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Mary wollstonecraft

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Feminist philosopher and writer

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Dihairesis

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The judgment itself that was made by a person's prohairesis

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Prohairesis

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Called the distinguishing factor that separated human beings from all other creatures on the planet

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Paradox

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Is something that seems to be contradictory and yet my none the less be true

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OSHA

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Occupational safety and health administration

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EEO

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Equal employment opportunity

Front 11

COBRA

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comprehensive omnibus budget reconciliation act

Front 12

Situational leadership

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When you choose the best action for each situation

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Participative leadership

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When a supervisor ask for opinions and making decisions

Front 14

Mission statement

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Tells employees and others what the main purpose of the company is

Front 15

Extrinsic reward

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A reward that comes externally from a person such as a raise

Front 16

Intrinsic reward

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A reward that comes from within such as self esteem

Front 17

Organizational chart

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Shows the relationship between employees and their peers

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Decision tree

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Shows alternate paths for decision making

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Delphi technique

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When a supervisor administers a questionnaire among participants that have never met

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Gantt chart

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Shows timelines for projects

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Theory x

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When a supervisor believes that all employees are lazy and dislike work

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Theory y

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When a supervisor believes that all employees like work

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TQM stands for

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Total quality management

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TQM's goal is

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Long term success through customer satisfaction

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Autocratic leadership

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When the leader keeps the power and makes decisions alone

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Matrix

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Is the organizational structure where organizations are structured around a special project or event

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Line and staff

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Is the organizational structure where there are staff departments support other departments

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Functional

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Is the organizational structure where a group performing a specialized task reports to a manager in that same area

Front 29

Charisma

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Leadership characteristics that inspire employees

Front 30

Information that is difficult to measure is called

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Qualitative

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Hawthorne effect

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When an interest in people changes the effect on the output

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Henri fayol

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Is responsible for developing the 14 principles of management

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Limiting factor

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Is something which stands in the way of achieving a goal

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The core of planning is

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Decision making

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Policy

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Is a predetermined action course that serves as a guide for the identified and accepted objectives and goals

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Objectives

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Goals of an organization towards accomplishment of which all organizational activities are directed

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Traditional authority

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Is given to those with a specific title or function such as supervisor or vice president

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Who created Theory X &Theory Y

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Douglas McGregor

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hierarchy of needs

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Moslows

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4 stages of groups

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forming storming norming conforming

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4 elements in a control system

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Is standards , measurement of performance, casual analysis, corrective action

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Empowerment

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Allowing employees to make their own decisions to help customers

Front 43

In centralization all authority is concentrated where?

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At the top

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In a matrix organization a worker has how many bosses

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Two

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line employee

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Someone who works on any type of assembly line, manufacturing

Front 46

What are the 2 types of organizational structures

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wide span a narrow span

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The mechanistic theory

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Organizational change is inevitable and that organizations and people within the organizations have no other choice except following natural law

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Classical organizational theory

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Is the division of labor, vertical and horizontal specialization, etc

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Job enrichment

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Adding more job responsibilities

Front 50

How often should a performance review take place?

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Yearly

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Terminated

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Fired

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Compensation

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Salary and benefits

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Backward scheduling

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Starts with the date on which the completed order is needed in the stores department for shipping then works out backwards to determine the relevant release date for the order

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Whistle blowing

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When an employee reports to the media or the government about a company's wrongdoing

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Forward scheduling

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Starts today and works out the scheduled date for each operation in order to find out the completion date for the order

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Loading

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Is working out of hours required to perform each operation

Front 57

Business ethics

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A collection of principles and codes of conduct that affect the way companies do business

Front 58

Studied operant conditioning

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B.F Skinner

Front 59

Laissez faire leadership

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A hands off leadership approach with little supervision

Front 60

Stress

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Is a person's response to change

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Procedures

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Is a plan that shows what methods are to be used

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Training

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A program built primarily to assist employee development

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Staffing

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Is a systematic and methodical filling up of positions

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Just in time inventory

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An inventory management system in which inventory arrives only when it is needed

Front 65

Methods of risk management

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Assuming the risk minimizing the risk avoiding the risk or shifting the risk

Front 66

Avoiding the risk

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Avoiding certain industries

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operations research

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Considers various factors to build a mathematical decision making formula

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Employee counseling

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Is counseling available for employees typically offered through a medical plan

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Systems theory

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Deals with interdependence instead of independence of variables

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group dynamics

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Deals with role playing coupled with simulation which seek to emphasize group behavior

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Decentralization

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decision making is widely dispersed

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Classification method

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Define grades for requirements that are found common to various tasks

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Ranking system

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Determine salary according to a ranking based on overall importance and responsibilities

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Controlling

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Determining if the methods being used adequately match plan results

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Unions

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Formal associations of employees to represent employees in negotiations with management

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Personnel records

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Give all the data in the application along with education records test scores and other factors

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Personnel appraisal

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Helps the employee to know their strengths weaknesses opportunities and threats

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Directing

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Leadership plus motivation plus communication

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personnel administration

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Looks into manpower resources aims at harmonious labor works to achieve organizational goals and keeps records

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United States Department of Labor

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Makes sure that companies are in compliance with federal employment laws

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Organizational development

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Methodical approach which seeks to improve organizational effectiveness

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Message of recruiting

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Newspaper and television ads headhunters staffing firms word-of-mouth etc.

Front 83

Productivity

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Output/input

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managerial function

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planning organizing directing and controlling

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Factor comparison

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Points are allotted and wage rates for such key jobs

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Morale boosting

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Make sure that companies are in compliance with federal employment laws

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shifting the risk

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Purchasing insurance policies

Front 88

Operative function

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Recruiting developing compensating and keeping records

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Points system

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Requirements appropriate to each job are analyzed and quantified

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Minimizing the risk

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Screening employees network passwords etc

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Budgets

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Statements of targeted results reduced to quantifiable terms

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Assuming the risk

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Setting aside enough money to pay for potential losses

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Eustress

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Stress that is used positively for personal growth

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Risk analysis

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Tells you what probabilities are there to arrive at divisional Outcomes

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Communication

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The main purpose is to influence action and achieve goals

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Motivation

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The more motivated an employee is the higher their work ability

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Lead time

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The time it takes to get an inventory item (from ordering to arrival)

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Methods of discipline

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Verbal warnings written warnings suspension and termination

Front 99

Collective bargaining

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When a group with similar interest bargains as a unit

Front 100

Vertical specialization

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When delegation is done there's an existing line of authority

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Is horizontal specialization

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When one position is divided among more than 1 person

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Delegation

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When supervisors pass on parts of their required task to others

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On the job training

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When you learn the job by actually doing it

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Supervisor

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Works with people and groups to achieving organization goals

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Is affirmative action

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Benefiting underrepresented groups by taking factors such as race gender or religion into account in business and educational settings

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ISO

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International organization for standardization

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Three 1st professions

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Is medicine law and the ministry

Front 108

Is paternalism

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The way people are governed or treated by an authority

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Is retributive Justice

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Theory that punishments are justified because criminals create an imbalance in the order of society which has to be taken care of by action

Front 110

Distributive Justice

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Is with a strict or radical form of equality that is said to be necessary for all people

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Is balancing harms

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Is balancing the harms that exist in both sides of the example of an ethical situation

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All the law and the prophet hang upon the 2 great commandments to love thy neighbor and to love thy Lord God

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Jesus Christ New Testament

Front 113

What are stem cells?

Back 113

Cell which have the potential to become any type of cell