Study your flashcards anywhere!

Download the official Cram app for free >

  • Shuffle
    Toggle On
    Toggle Off
  • Alphabetize
    Toggle On
    Toggle Off
  • Front First
    Toggle On
    Toggle Off
  • Both Sides
    Toggle On
    Toggle Off
  • Read
    Toggle On
    Toggle Off

How to study your flashcards.

Right/Left arrow keys: Navigate between flashcards.right arrow keyleft arrow key

Up/Down arrow keys: Flip the card between the front and back.down keyup key

H key: Show hint (3rd side).h key

A key: Read text to speech.a key


Play button


Play button




Click to flip

20 Cards in this Set

  • Front
  • Back
• Communication among a small group of people who share a common purpose or goal, who fee a sense of belonging to the group, and who exert influence on one another
Small Group Communication
• Clear elevating goal
• Results driven structure
• Competent team members
• Unified commitment
• Collaborative climate
• Standards of excellence
• External support and recognition
• Principled leadership
Characteristics of a team
o Fulfill basic need to associate with others
o ex: your family, friends
Primary group
o Exist to accomplish a task or achieve a goal
o Ex: groups at work or school
Secondary Group
• Individualistic decisions made by individuals, collectivistic made by teams
• Individualistic individuals should be rewarded, collectivistic teams should be rewarded
Individualistic vs. Collectivistic teams
o Openness to environment: interaction & climate
o Interdependence: cohesiveness
o Input variables: funds, tools, knowledge, purpose, relationships
o Process variables: procedures to reach goals
o Output variables: decision making to personal growth
Systems Theory
rewards - costs = profit/loss
Social Exchange Theory
o Fantasies & stories
o shape group’s identity & culture
o influence dynamics such as norms, roles & decision making
o result in collective consciousness
Symbolic Convergence Theory
o Rules: implied prescription; learned from previous group encounters
o Resources
o Interaction
Structuration theory
Helps conceptualize connections among behaviors and outcomes
Aids in decision making & conflict management
Identifies behaviors that help attain goal
Functional theory
o Observe a phenomenon
o Witness repeated pattern
o Develop explanation
Theory Building
o Way of binding together multitude of facts so that one may comprehend them all at once
o Enables us to make reasonably precise predictions that may be termed scientific.
o Crucial to the study of small groups
o Explanation power of good theory helps make sense of processes involved when people interact with others in group.
Explanatory Functoin
o Predictive precision allows people to anticipate probable outcomes of communicative behaviors in group.
Predictive Function
Inclusion- to include; to be included
recognized as individuals
Control- to control; to be controlled
status & power
Affection- to give; to receive affection
give & receive warmth
Schutz's Theory
Physiological needs: air, food, water
Safety needs: security: protection
Belongingness needs: affiliation
Esteem needs: worthwhile; valued
Self actualization needs: full potential
Maslow's Hierarchy
Similarity: feel understood
Complementarity: qualities we do not have
Proximity/contact/interaction: interpersonal possibilities
Physical attraction: beauty
Four factors that are elements of interpersonal comm
Activities- interests
Goals- dedication
Membership- exclusivity
Diversity- more productive
Factors of group attraction
• Norms are rules or standards that determine what is appropriate or inappropriate behavior in group. For example:
• how group members dress
• attitude about time
• what type of language is used
• formality of names
group norms
Legitimate -elected
Expert- knowledge
Reward-rewards behaviors
Five Power Bases