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10 Cards in this Set

  • Front
  • Back
How do companies measure quality of service QoS?
1. Speed
2. Availability
3. Error rates
Availability
The time (percentage) a network is available for use which is 99.9%
Error rates
Errors require retransmissions.
Latency
Latency is delay, measured in milliseconds (ms).
Service Level Agreements (SLAs)
1. Guarantees for one or more QoS metrics

2. Increasingly demanded by users

3. Penalties if the network does not meet its QoS metric guarantees
Topology
Describes the physical arrangement of nodes and links
Scalability
The ability to handle growth well.
Three reasons for product selection?
1. Functionality
2. Ease of Management
3. Cost
SDLC costs
1. Hardware
2. Software
2. Labor
3. Outsourcing
4. Total development investment
OAM&P
1. Operations
2. Administrative
3. Maintenance
4. Provisioning