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15 Cards in this Set

  • Front
  • Back

Structure Today

1. Chain of command


2. Work Specialization


3. Formalization


4. Departmentalization


5. Centralization/De-


6. Span of Control

All things equal, the shorter the span, the taller the organization

La Cosa Nostra: 10 Commandments

1. 3rd must always introduce


2. Never look at a friends wife


3. Never be seen w/ cops


4. Don't go to pubs/clubs


5. Always be available, even if wife giving birth


6. Respect appointments


7. Respect wives


8. When asked for the info, tell the truth


9. Don't appropriate money for other family


10. No relations w/ police: 2 timing relatives, or family w/ no morals

Plausible Deniability


La Cosa Nostra's Structure

La Cosa Nostra's Matrix

Mechanistic Structure

-Advised for stable environment


-Individual Specialization: employees work separately + specialize in 1 task


-Organization is a network of positions w/ corresponding tasks


-Centralization: decision making kept as high as possible, most communication is vertical


-Standardization: extensive use of rules + standard operating procedures


-Much written communication


-Mostly pooled interdependence

Organic Structure

-Advised for unstable/turbulent environment


-Joint specialization: employees work together and coordinate tasks


-Organization is a network of person or team. People work in different capacities, simultaneously and over time


-Decentralization: authority to control tasks is delegated. Most communication is lateral


-Mutual Adjustment: face to face contact for coordination. work process tends to be unpredictable


-Much verbal communication


-Mostly sequential or reciprocal interdependence

Task Interdependence

Refers to the dependence of one organizational unit on another for materials or information


4 Types:


-Pooled


-Sequential


-Reciprocal


-Comprehensive

Pooled Interdependence

-cheapest form
-describes a situation where each part renders a discrete contribution to the whole and supports the whole
-group members complete their work independently and then work is piled up to represent the groups output 
ex: bank branches

-cheapest form


-describes a situation where each part renders a discrete contribution to the whole and supports the whole


-group members complete their work independently and then work is piled up to represent the groups output


ex: bank branches

Sequential Interdependence

-between units and requires a direct relationship ordered in a serial fashion.
-the input for one unit is the output for another
-contrast with pooled, has both direct and order aspect
-order matters, group is structured and specialized around ord...

-between units and requires a direct relationship ordered in a serial fashion.


-the input for one unit is the output for another


-contrast with pooled, has both direct and order aspect


-order matters, group is structured and specialized around ordered tasks


ex: assembly line

Reciprocal Interdependence

-members are specialized to perform specific tasks and interact w/ a subset of other members to complete the team's work
-order does not matter
-ex: building a house

-members are specialized to perform specific tasks and interact w/ a subset of other members to complete the team's work


-order does not matter


-ex: building a house

Comprehensive Interdependence

-the outputs of each component become the input for the others
-key difference is that the input-output exchange can move in all directions 
-reciprocal because goes in input-output-input

-the outputs of each component become the input for the others


-key difference is that the input-output exchange can move in all directions


-reciprocal because goes in input-output-input

Bureaucracy

5 Elements


1. Hierarchy: chain of command


2. Division of Labor: job + specs per individual


3. Formalization: written rules + regulations


4. Selection + Promotion by Competence


5. Separation of Individual + Office: equipment + information on the premises of organization belongs to the organization

Bureaucracy Summary

-predominant in western world (US, Germany)


-control comes from above


-contains division of labor (specialization)


-selection/promotion is by competence


-written rules/regulations enforced by boss


-based on equity (get what you put in)


-advantages: risk control, equity, effort coordination, standards


-calls for rational authority: rests on the belief of the "legality of rules" and the right of superiors to issue commands


-one word description: efficiency