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9 Cards in this Set

  • Front
  • Back

Definition of stress




Can stress be made worse by work?

Negative emotional state between person and environment




yes

Define in work stress

where work demands of various types exceed one's capacity

Explain Structural Approach of Stress

Certain jobs have different levels of demands and strains

A passive job is _ demand and _ control

low demand low control

A high strain job is _ demand and _ control

high demand low control

A low strain job is _ demand and _ control

low demand and high control

An active job is _ demand and _ control

high demand high control

Measurement of stress in workplace

WHO-5 Wellbeing Index




staff turnover


level of absenteeism


job performance

Name and explain the 3 interventions of stress

Primary = change sources of workplace stress




Secondary = stress management training ]




Tertiary = help rehabilitate those who have already been damaged by work