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18 Cards in this Set

  • Front
  • Back

What is the role of resources and capabilities in strategy formulation?

Strategy is concerned with matching a firm's resources and capabilites to the opportunities that arise in the external environment

What is the definition of resources?

Productive assets owned by the firms



What is the definiton of capabilities?

Capabilities are what the firm can do

What are the three main type of resouces that can be identyfied?

- Tangible


- Intangible


- Human






(Zie figuur 5.3 op pag 117)

What is 'competency modeling'?

Indentifying the set of skills, content knowledge, attitudes, and values associated with superior performers within a particular job category, then assesing each employe against that profile.

What are distinctive competences?

capabilities that can provide a basis for competitive advantage

What are the two reasons why core competencies are fundamental to a firms' strategy and performance?

- They make a disproportionate contribution to ultimate consumer value or to the efficiency with which that value is delivered


- They provide a basis for entering new markets

What are the two approaches to identify a firm's organizational capabillites?

- A functional analysis: indentifies organizational capabilities within each of the firm's functional areas


- A value chain analysis: Primary activities and support activities

What is an essential step in creating organizational capability?

Routinization: when the activities of organizational members become routine, tasks can be completed efficiently and reliable

What is the definition of organizational routines?

regular and predictable behavioral patterns (comprising) repetitive pattern of activity

What are the Support activities of Porter's value chain?

- Firm infrastructure


- HRM


- Technology development


- Procurement (Inkoop)




Zie fig 5.4 op pag 123

What are the primary activities of Porter's value chain?


- Inbound logistics


- Operations


- Outbound logistics


- Marketing and sales


- Service

What two conditions must be present for a resource or capability to establish a competitive advantage?

- Scarity


- Relevance: A resource or capability must be relevant to the KSFs in the market

Which three characteristics of resources and capabilities determine the sustainability of the competitive advantage they offer?

- Durability: the more durable a resource, the greater its ability to support a competitive advantage over the long term


- Transferability: If r&c are transferable, they can be bought and sold, then any competitive advantage that is based upon them will erode


- Replicability


What are the three factors that determine the appropiating the returns of competitive advantage?

- Property rights


- Relative bargaining power


- Embeddedness

What is the definition of benchmarking?

The process of identifying, understanding, and adapting outstanding practices from organizations anywhere in the world to help your organization improve its performance

For the framework for appraising resources and capabilities, which definitions are on the horizontal and vertical axes (Figuur 5.8 op pag 131)

Horizontal: Strategic importance


Vertical: Relative strenght

For the framework for appraising resources and capabilities, which definitions are inside the framework? (Figuur 5.8 op pag 131)

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| Superflouos strengths | Key strenghts |


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| Zone of irrelevance | Key weaknesses |


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