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9 Cards in this Set

  • Front
  • Back
Characteristics of a Strategic Plan
Reality based: an honest look
Data driven: benchmark data
Inclusive Input: top down analysis
Dynamic: most rapidly growing and changing
Shared throughout the organization
Used daily to guide and align work
Has defined outcomes as measures of success
_________and ___________managers are closer to the point of delivery of services and products.
They have unique but narrower focuses and more specific planning responsibility.
This gives the planners knowledge and insights to contribute
middle and lower tier managers
May select a small representative of middle/lower management to get a better buy-in
External stakeholders such as customers should provide input to strategic planning b/c?
they are the key stakeholders in health care
A ___________input may be needed for input on securing financing or developing financial strategy during strategic planning.
A financial lender
Who implements the strategic plan?
non-management personnel
Their practical experience can edify the planning process
Including them may bring about acceptance of the plan because they had input (bigger buy-in)
Seven-Part Business Plan Package
Step 1: Transmittal letter
Step 2: Cover Page
Step 3: Executive summary
Step 4: Table of Contents
Step 5: Business Description
Step 5a: Marketing (may be part of Step 5)
Step 6: Financial Information
Step 7: Supporting Documentation
Developing the Business Plan
Plan should be 20-30 pages (it is what it is)
Plan should be clear, concise, easy to read
Plan should be factual as possible
Plan includes strengths, opportunities, weakness, threats (SWOT vs competition)
Stay away from PT jargon – plain English
Do not use confidential information
Financial information to be included in your business plan should consist of:
Personal financial information
Income sources
Outstanding balances, rates, payments
Develop balance sheet of your current operation
Pro-forma cash-flow analysis will be need for new business or new adventure
Estimate of income based on factual reimbursement, current operations
Break even points
If funding or expenses are staggered based on time lines or performance criteria
If a new practice, you may need to have contracts or letters of intent from the insurance carries or a clearing house (PTPN, SPTN, …)
description of Pro-forma