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14 Cards in this Set

  • Front
  • Back

A company's strategy is...

it's game plan to:


- attract and please customers


- outperform its competitors


- achieve superior profitability

The central thrust of a strategy is...

undertaking moves to build and strengthen the company's long-term competitive position and financial performance by competing differently from rivals and gaining a sustainable competitive advantage over them

How do companies achieve a competitive advantage?

- by providing buyers with superior value compared to rivals


- or offers the same value at a lower cost to the firm

What makes a competitive advantage sustainable?

If it persists despite the best efforts of competitors to match or surpass this advantage

How do strategies evolve over time?

- proactive deliberate actions to improve strategy


- reactive emergent responses to unanticipated developments and changing market conditions

What does a company's business model do?

-sets forth the logic for how the strategy will create value for customers and generate revenues sufficient to cover costs and realize a profit

What are two crucial elements of a business model?

- the customer value proposition


- the profit formula

What is a customer value proposition?

A plan for satisfying customer wants and needs at a price customers will consider a good value

What is the profit formula?

A plan for a cost structure that will enable the company to deliver the customer value proposition profitably. (Refer to Value-Price-Cost Framework)

What is the Value-Price-Cost Formula?

Value (V)




(customer's share - customer value proposition)




Product Price (P)




(firm's share - profit formula)




Per-Unit Cost (C)

What is a profit formula?

Price - Cost


Reveals how efficiently a company can meet customer wants and needs and deliver on the value proposition

3 tests for a winning strategy

1. Fit (inter,exter, dynamic consistency)


2. Competitive Advantage (durability)


3. Performance (financial and market)

Two performance indicators:

1. competitive strength and market standing


2. profitability and financial strength

What can high company performance and a high degree of market success be attributable to?

the caliber of the strategy and the proficiency with which it is executed