Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
24 Cards in this Set
- Front
- Back
Add on goals |
Batteries- 65% Cleaner- 28% Aftercare- 10% Survey- .50% |
|
Shrink last year %/$ |
1.15% $8631 |
|
Civil demand |
Given to someone who steals |
|
5 things discussed during 5 min wrap |
Sales plan What to do Promotions Contests Add-ons |
|
Shrink $ lost a day |
$23 |
|
What is lighting line |
Phone # 24 hours we can remain anonymous we can call if someone is stealing or breaking rules |
|
When/where are pocket checks done? |
On clock @ cash n wrap before leaving store |
|
3 causes of shrink |
Internal (employee) External (shoplifting) Paperwork |
|
Physical/behavioral indicators of being under the influence? |
Dizziness, weightloss, anxiety, glassey eyed, excessive talking |
|
Who to contact if you think someone is under the influence? |
Manager dsm Hr |
|
5 things to do when checking DOR |
Check top selling Check for sinage Purge backstock Set plan Units stocked |
|
4 methods of employee theft |
Passing merch Unauthorized discounts Not being pocket checks Trash? |
|
Consequences to theft |
Terminal Jail Fined Job loss |
|
Inverted pyramid |
Jack/Nikki top Party hosts Party planners Home office |
|
Requirements for jewelry keys |
90 days, completed training |
|
Sales goal for week |
$9365 |
|
What should Upt be |
3 items |
|
2 open ended greetings? |
How are you? What can I help you with today? |
|
What other 2 add ons are there besides cleaner Aftercare batteries |
Poster mounts and light bulbs |
|
What is apprehension? |
Stopping someone exiting without paying for merchandise past the lease line |
|
What are top 5 shrink dep |
Impulse bev jewelry intimate toys Seasonal |
|
What is reasonable suspicion |
Doc for when someone is under suspicion of being under the influence, found in office |
|
My add-ons |
Batteries-? Cleaner-20% Aftercare-10% |
|
Store add-ons |
Batteries- 66% Cleaner- 21% Aftercare- 6% |