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24 Cards in this Set

  • Front
  • Back

Add on goals

Batteries- 65%


Cleaner- 28%


Aftercare- 10%


Survey- .50%

Shrink last year %/$

1.15%


$8631

Civil demand

Given to someone who steals

5 things discussed during 5 min wrap

Sales plan


What to do


Promotions


Contests


Add-ons

Shrink $ lost a day

$23

What is lighting line

Phone # 24 hours we can remain anonymous we can call if someone is stealing or breaking rules





When/where are pocket checks done?

On clock @ cash n wrap before leaving store

3 causes of shrink

Internal (employee)


External (shoplifting)


Paperwork

Physical/behavioral indicators of being under the influence?

Dizziness, weightloss, anxiety, glassey eyed, excessive talking

Who to contact if you think someone is under the influence?

Manager


dsm


Hr

5 things to do when checking DOR

Check top selling


Check for sinage


Purge backstock


Set plan


Units stocked

4 methods of employee theft

Passing merch


Unauthorized discounts


Not being pocket checks


Trash?

Consequences to theft

Terminal


Jail


Fined


Job loss

Inverted pyramid

Jack/Nikki top


Party hosts


Party planners


Home office

Requirements for jewelry keys

90 days, completed training

Sales goal for week

$9365

What should Upt be

3 items

2 open ended greetings?

How are you?


What can I help you with today?

What other 2 add ons are there besides cleaner Aftercare batteries

Poster mounts and light bulbs

What is apprehension?

Stopping someone exiting without paying for merchandise past the lease line

What are top 5 shrink dep

Impulse


bev


jewelry


intimate toys


Seasonal

What is reasonable suspicion

Doc for when someone is under suspicion of being under the influence, found in office

My add-ons

Batteries-?


Cleaner-20%


Aftercare-10%

Store add-ons

Batteries- 66%


Cleaner- 21%


Aftercare- 6%