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12 Cards in this Set

  • Front
  • Back
Opportunity
-situation that, when acted upon, could benefit the organization
Problem
-situation that that reduces or could reduce the effectiveness of the organization
Classical Model of Decision Making
1. define the problem
2. generate all possible alternatives
3. evaluate all alternatives
4. select the best alternative
Programmed Decision
-decision made by applying all decision rules in response to reoccurring situations or problems
Non Programmed Decision
-decision made in a unique situation and poorly defines
-tend to have more significance
Rationality in Decision Making
-refers to the selection of the best means to achieve a goal
-NOT the selection of the goal itself
Economic Parson Model
1. objectives are clear and agreed
2. problems are clearly identified
3. managers gains full information on alternatives
4. criteria for evaluation can be determined
5. decision makers will make logical decisions
Administrative Person Model
1. define the problem
2. set minimally acceptable criteria
3. generate a few alternatives
4. evaluate alternatives one at a time
5. select the first alternative that meets the criteria
Implicit Favorite Model
1. define the problem
2. identify the implicit favorite
3. set decision criteria to favor implicit favorite
4. select the implicit favorite
Participative Decision Model Advantages
-higher rationality
-better understanding of decisions
-broader ownership of decisions
Participative Decision Making Disadvantages
-take more time
-leader may have more info already
Decision Styles
1. Decide (least group)
2. Consult Individually
3. Consult Group
4. Facilitate
5. Delegate (most group)