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17 Cards in this Set

  • Front
  • Back
the process of examining ideas reflectively and carefully to decide what you should believe, think, and do in particular situations
CRITICAL THINKING
knowledge structures that define the most clear or represent examples of some category
PROTOTYPES
when a person acts in ways that are consistent with how others describe her or him
SELF-FULFILLING PROPHECY
refers to understandings about identity and codes of thought and action that are shared by members of an organization
ORGANIZATIONAL CULTURE
the significance that we attach to phenomena, such as words, actions, people, objects, and events
MEANING
mental yardsticks that allows us to measure people and situations along bipolar dimensions of judgment
PERSONAL CONSTRUCTS
expresses the relationship between communicators
RELATIONSHIP LEVEL OF MEANING
states that we organize and interpret experience by applying cognitive structures that called schemata
CONSTRUCTIVISM
abstract, arbitrary, and ambiguous representations of other things; include all of language and many nonverbal behaviors, as well as art and music
SYMBOLS
a systematic process in which people interact with and through symbols to create and interpret meanings
COMMUNICATION
chains of ideas that spin out in a group and capture its social and task themes
FANTASY THEMES
communication with ourselves, or self-talk
INTRAPERSONAL COMMUNICATION
an active process of selecting, organizing, and interpreting people, objects, events, situations, and activities
PERCEPTION
communication between people
INTERPERSONAL COMMUNICATION
literal message
CONTENT LEVEL OF MEANING
anything that interferes with the intended communication
NOISE
responses to a message; may be verbal, nonverbal, or both, and it may be intentional or unintentional
FEEDBACK