Study your flashcards anywhere!

Download the official Cram app for free >

  • Shuffle
    Toggle On
    Toggle Off
  • Alphabetize
    Toggle On
    Toggle Off
  • Front First
    Toggle On
    Toggle Off
  • Both Sides
    Toggle On
    Toggle Off
  • Read
    Toggle On
    Toggle Off
Reading...
Front

How to study your flashcards.

Right/Left arrow keys: Navigate between flashcards.right arrow keyleft arrow key

Up/Down arrow keys: Flip the card between the front and back.down keyup key

H key: Show hint (3rd side).h key

A key: Read text to speech.a key

image

Play button

image

Play button

image

Progress

1/20

Click to flip

20 Cards in this Set

  • Front
  • Back
communication
the process of sending and receiving messages
nonvocal
describes a message that does not involve the voice
verbal
describes messages that involves words
Nonverbal
messages that do not involve words, gestures and eye contact
Intrapersonal
communicating with the self
Interpersonal
communicating with one other person
Encode
the responsibility of the sender
Decode
the responsibility of the receiver
feedback
the reaction/response of the receiver
Sender-receiver
one who transmits the message first, then receives feedback
Receiver-sender
describes the communicator who receives a message and then transmits
public communication
communication where one person sends a message while many others receive it
Group Communication
three to five people working together, each contributing to the communication
Organization
group of people who come together for a common purpose
Context
Involves the people present, the occasion, and the task
Channel
the medium through which communication occurs
Climate
the emotional tone of an environment
Barrier
something that prevents communication from occurring
Culture shock
anxiety or confusion from encountering unknown traditions
Role
part played in a certain context