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20 Cards in this Set
- Front
- Back
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communication
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the process of sending and receiving messages
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nonvocal
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describes a message that does not involve the voice
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verbal
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describes messages that involves words
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Nonverbal
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messages that do not involve words, gestures and eye contact
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Intrapersonal
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communicating with the self
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Interpersonal
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communicating with one other person
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Encode
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the responsibility of the sender
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Decode
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the responsibility of the receiver
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feedback
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the reaction/response of the receiver
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Sender-receiver
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one who transmits the message first, then receives feedback
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Receiver-sender
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describes the communicator who receives a message and then transmits
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public communication
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communication where one person sends a message while many others receive it
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Group Communication
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three to five people working together, each contributing to the communication
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Organization
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group of people who come together for a common purpose
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Context
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Involves the people present, the occasion, and the task
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Channel
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the medium through which communication occurs
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Climate
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the emotional tone of an environment
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Barrier
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something that prevents communication from occurring
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Culture shock
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anxiety or confusion from encountering unknown traditions
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Role
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part played in a certain context
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