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18 Cards in this Set

  • Front
  • Back
the interdependent process of sending, receiving, and understanding messages.
communication
the process of assigning meaning to stimuli
perception
the characteristics we use to judge others
personal constructs
representatives of our ideal; we use this ideal as a means of comparison.
prototypes
occurs when we see ourselves in a positive light by blaming others or external forces for problems
self serving bias
a predetermined position position regarding a person,event,concept,or object; affects the way we interpret data.
attitude
involves assigning causation to our behavior and the behavior of others.
attribution
how we want others to perceive us.
impression management
closeness to one another; way to organize stimuli
proximity
filling in the gaps when parts are missing from stimuli
closure
the vehicle by which the message
is communicated from the source to the receiver.
channel
allows us to create and interpret messages; our unique view of the world and everything in it.
frame of reference
the process of interpreting or attaching meaning to symbols
decoding
placing or categorizing people, places, objects, or events into groups based on generalized characteristics; also contributes to the way we perceive others.
stereotyping
our measure of self worth, as such, is the evaluative dimension of our self concept.
self-esteem
using questions to clarify the understanding of the verbal and or nonverbal message.
perception checking
steps of perceptual process
1- selective attention
2-organization
3- interpretation
functions of communication
1-creates and maintains are identity
2-helps us create communities
3-forms and strengthens relationships
4-allows us to influence and persuade others
5-conveys and creates information