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87 Cards in this Set

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monroe's motivation theory
pattern that folows the human process of thinking
-think to persuade
argument
articulating a position with support of evidence and reason
-our willingness to argue and support, our point of view
monroe's motivation theory
pattern that folows the human process of thinking
-think to persuade
argument
articulating a position with support of evidence and reason
-our willingness to argue and support, our point of view
-has a lot of neg. connotations, think about it more positively
persuasion
-our goal is to persuade ethically, not just to win
-ethical persuasion is an ideal
-the goal is to reach the desired ends through an honest means
Aristotle says:
called persuasion rhetoric "the art"
3 appeals
logos-logic
ethos- ethics, character, credibility of rhetor (speaker)
pathos-emotional states of audience (very important to persuasive)
the public sphere
social spaces (public house-pubs) people came to debate ideas and make decisions no matter who had the best idea
we've all learned to communicate strategically- in ways we try to get what we want
habernaas argues that this pollutes our ability to communicate
communicative action
make them understand, it's not about winning, create understanding
think of persuasion in terms of "the force":
dark side- quick and dirty, shadow of persuasion, tears people down, short term, unstable, tell people what they want to hear
ex) car salesman, politics (trickery)
Elaboration Likelihood Model (ELM)
theory that we process persuasion in different ways depending on motivation and ability
-process things quicker or centrally
central
based on facts, figures, evidence
critical evaluation and central processing
long term; we can see tricky situations
USE THE GOOD SIDE OF THE FORCE
tell the truth, focus on building new relationships and understanding; when we win people over it's forever
ex) volvo customers are super loyal
arguements must have choice
whether to accept something or not accept
PERSUASION
symbolic non-coersive influence
non-coersive means not forced
3 agents checklist for responsible
context-climate
agent-persuader
receiver-audience
context
three conditions-
1. all sides should have = oppurtunity to persuade
-all sides should have opportunity to communicate with media-people who have more $$$ get more access ex)politics
2. complete revelation of agendas
-let audience know what goals are and complete revelation of agendas

3. critical receivers-receivers who can test the claims and assertions available
AGENT
speaker

1. responsible agent takes responsibility for what is said and deals with the consequences
ex) how many "shit tickets" do you get
-we are responsible for what comes out of our mouths, take it seriously

2. fosters informed choice: we have to give the audience the different sides and all info thats available
-giving the audience choice, tell them ours is better!
3. appeals to the best in people, not the worst!
-be careful with fear appeals
ex) healthcare issues
RECEIVER
as critical as sender

1. aware of attempts to influence
-be alert and critical, be aware of motives around us, can't ever stop thinking

2. stay informed about important topics
- we're ready when persuasive topics hit us

3. responsible receivers know their own biases
-selective listening, dismissing a message (giving blood, some people cant)

4. aware of methods of persuasion
style
specific word choices
RECEIVER
as critical as sender

1. aware of attempts to influence
-be alert and critical, be aware of motives around us, can't ever stop thinking

2. stay informed about important topics
- we're ready when persuasive topics hit us

3. responsible receivers know their own biases
-selective listening, dismissing a message (giving blood, some people cant)

4. aware of methods of persuasion
style
specific word choices and rhetorical devices speakers use to express their ideas- can make speech colorful and convincing, or bland and boring
rhetorical devices
techniques of language
jargon
the specialized language of a given profession
use personal pronouns
we, us, i, and your draw the audience into the message
biased language
language that relies on unfounded assumptions;native descriptions; or stereotypes of a given group's age, class, gender, disability, and geographic, ethnic, racial, or religious characteristics.
colloquial expression or idiom
sayings specific to a certain region or group of people; can add color and richness to a speech, but only if our listeners understand them
abstract language
language that is general or non-specific, leaving meaning open to interpretation-unless that is your intent
figures of speech
expressions, such as metaphors,similes, analogies, and hyperbole, in which words are used in a nonliteral fashion to achieve a rhetorical effect
simile
comparison using like or as
metaphor
compares two things but does so by describing one thing as actually being the other
analogy
an extended metaphor or simile that clarifies an unfamiliar concept by comparing it to a more familiar one
slander
defamatory speech; steer clear
malapropism
the inadvertent, incorrect use of a word or phrase in place of one that sounds like it ("it's a strange receptacle" for "it's a strange spectacle")
AVOID THIS
voice
the feature of verbs that indicates the subjects relationship to the action
active voice
when the subject performs the action; speaking in the active voice will make your statements clear and assertive instead of indirect and weak
passive voice
when the subject performs the action;
"a test was announced" instead of "she announced the test"-active
anaphora
one form of repetition, the speaker repeats a word or phrase at the beginning of successive phrases, clauses, or sentences
ex) "i have a dream..."
alliteration
the repetition of the same sounds, usually initial consonants, in two or more neighboring words or syllables-when used well can drive home themes and leave listeners with a lasting impression. if not used well can distract from the message
parallelism
the arrangement of words, phrases, or sentences in a similar form.
can be used by:
-orally numbering points ("first, second third...")
antithesis
setting off two strongly contrasting ideas in balanced opposition

-part of parallelism
antithesis
setting off two strongly contrasting ideas in balanced opposition

-part of parallelism
persuasive speech
goal is to influence the attitudes, beliefs, values, and the acts of others
logos
appeals to reason and logic; critical when an audience needs to make an important decision or reach a conclusion regarding a complicated issue
arguments
stated positions, with support for or against an idea or issue
pathos
feelings such as pride, love,, anger, shame, and fear underlie many of our emotions and motivate us to think and feel as we do-you must convince your listeners to CARE about your argument by appealing to their emotions
ethos
moral character, audiences want more than information, arguements, and appeals to their emotions, they want what's relevant to them from someone who cares. modern day scholars call this SPEAKER CREDIBILITY
abraham maslow's hierarchy of needs
each of us has a set of basic needs ranging from essential, life-sustaining ones to less critical, self-improvement ones-our lower level needs must be fulfilled before higher level ones
central processing
when audience members are motivated and able to think critically about a message; these listeners seriously consider what your message means to them and are the ones who are most likely to act on it
peripheral processing
when listeners lack the motivation (or the abilitiy) to judge the argument based on its merits; they pay little attention and respond to the message as being irrelevant, too complex to follow, or just plain unimportant
claim
also called a proposition- states the speakers conclusion, based on the evidence
evidence
substantiates the claim
reasoning
also called warrants- links the claim to the evidence
claims of fact
focus on whether something is or is not true or whether something will or will not happen
claims of value
addresses issues of judgement by attempting to show that something is right or wrong, good or bad, worthy or unworthy
ex) "is assisted suicide ethical?"
claims of policy
recommended that a specific course of action must be taken or approved of. often use word SHOULD and involve claims of fact and value as well
ex) "full-time students who commute to campus should be granted reduced parking fees"
evidence
every key claim must be supported with convincing evidence, supporting material that provides ground for beleif
core values
audience members of the same culture share core values, such as self-reliance and individual achievement and interdependence and group harmony
cultural norms
a groups rules for behavior. attempts to persuade listeners to think or do things contrary to important norms will usually fail
cultural premises
listeners sharing a common culture usually hold culturally specific values about identity and relationships
logical fallacy
either a false or erroneous statement or an invalid or deceptive line of reasoning
begging the question
an arguement that is stated in such a way that it cannot help but be true, even though no evidence has been presented
"war kills"
bandwagoning
an argument that uses (unsubstantiated) general opinion as its (false) bias.
"Nikes are superior to other brands of shoes because everyone wears nike"
either-or fallacy
an argument stated in terms of two alternatives only, even though there may be additional alternatives
"either you're with us, or you're not."
Ad hominem argument
an argument that targets a person instead of the issue at hand in an attempt to incite an audience's dislike for that person.
"how can you accept my opponents position, he has been divorced?"
red herring
an argument that relies on irrelevant premises for its conclusion
hasty generalization
an argument in which an isolated instance is used to make an unwarranted general conclusion.
"my neighbor who works for kmart is untrustworty, therefore, kmart is untrustworthy"
non sequitur ("does not follow")
an argument in which the conclusion is not connected to the reasoning.
"because she lives in the richest country in the world, she must be extremely wealthy"
slippery slope
a faulty assumption that one case will lead to a series of events or actions.
"helping refugees in the sudan today will force us to help refugees across Africa and around the world"
appeal to tradition
an argument suggesting that audience members should agree with a claim because that is the way it has always been done
"a marriage should be a man and woman because that is how it has always been done"
problem-solution pattern
a commonly used design for persuasive speeches, especially those based on claims of policy. Here you organize speech points to demonstrate the nature and significance of a problem and then provide justification for a proposed solution
problem-cause-solution
a pattern used when speeches require more than two points to adequately explain the problem and to substantiate the recommended solution
monroe's motivated sequence
a five-step process that begins with arousing listeners attention and ends with calling for action. particularly effective when you want the audience to do something (buy a product, donate money, etc) or to reconsider present way of thinking
1. attention
2. need
3. satisfaction
4. visualization
5. action
comparative advantage pattern
pattern used when your audience is already aware of an issue or problem that needs a solution. speech points are organized to show how your viewpoint or proposal is superior to one or more alternatives. identify alternatives to maintain credibility
refutation organizational pattern
pattern used when you feel confident that the opposing argument is vulnerable. each main point addresses and then refutes an opposing claim to your position. important to refute strong rather than weak objections, refuting weak objections wont sway the audience opinions
special occasion speech
one that is prepared for a specific occasion and for a purpose dictated by that occasion-can be either informative or persuasive or even a mix of both.
main goal: entertain, celebrate, commemorate, inspire or set a social agenda
speech of introduction
object is to prepare or "warm up" the audience for the main speaker-to heighten audience interest and build the speakers credibility
speech of acceptance
made in response to receiving an award. its purpose is to express gratitude for the honor bestowed on the speaker-speech should reflect gratitude
speech of presentation
the goal is twofold: to communicate the meaning of the award and to explain why the recipient is receiving it
roast
a humorous tribute to a person, one in which a series of speakers jokingly poke fun at him or her
toast
brief tribute to a person or an event being celebrated
eulogy
derives from the greek word meaning "to praise". those delivering eulogies, usually close friends or family members of the deceased, are charged with celebrating and commemorating the life of someone while consoling those who have been left behind.
after-dinner speech
speech can occur before, during, or after a lunch seminar or other type of business, professional, or civic meeting as it is to follow a formal dinner. Expected to be light-hearted and entertaining.
canned
a speech that the speaker uses again and again in different settings
speech of inspiration
seeks to motivate listeners to positively consider, reflect on, and sometimes act on the speaker's words. Effective speeches touch on deep feelings in the audience, through emotional force, they urge us toward purer motives and harder effort remind us of a common good