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33 Cards in this Set

  • Front
  • Back
What are the seven main elements of communication?
1.source
2.message
3.reciever
4.feedback
5.channel
6.context
7.noise
elements of communication: What is the source?
the sender/speaker
Elements of Communication: What is the message?
signals between a source and a reciever
Elements of Communication: What is the reciever?
listener or audience that gives feedback (becomes sender)
Elements of Communication: What is the feedback?
the message sent back to the speaker
Elements of Communication: What is the channel?
sense that carries the message
Elements of Communication: What is the 6 basics of context?
space
time
setting
situation
field of experience
culture
Elements of Communication: what is noise?
interference or barrier to the message
-includes distraction stimuli (external)
-thoughts and feelings (internal)
Elements of Communication: What are 4 examples of channels?
1.ear
2.eyes
3.nose
4.hands/body
Power of Non Verbal: What are the 6 nonverbal communication facts?
1.always communicates something
2.is tied to the situation
3. affects the relationship
4. makes comentary on the context
5. is continuous
6.reveals the true meaning
What are the 5 categories of nonverbal communication?
1. Paralanguage (vocal inflection)
2. Kinesics (body motion and eye
movements)
3. Proxemics (spatial distances)
4. Haptics (touch)
5. Appearance (how people look)
Nonverbal Communication: What is 3 basics of Paralanguage?
1.uses vocal inflection
2.stressing some words
3.using different tones of voice to
convey meaning

example
Carol wants to call Dan
Nonverbal Communication: what is Kinesics?
is the communication through body
–Easy to misinterpret
•must be seen in context
Nonverbal Communication: what 3 features do kinesics include?
1.posture
2.gestures
3.facial expressions
Nonverbal Communication: What are the 6 main categories of kinesics?
1. emblem
2. affect displays
3.regulators
4.adaptors
5.illustrators
6.eye movements
kinesics: what are the 2 facts of Emblems?
1. Gestures that stand for words
2. These are specific to cultures

example
thumbs up (learned)
Kinesics: what are the 4 features of Affect displays?
1. frowning,
2. smiling,
3. body tenseness, and posture,
4.communicate emotional meaning;
convey emotional meaning (innate)
kinesics: what are Regulators?
to control or moderate another person’s
speech
kinesics: what are examples of regulators?
*nodding your head, leaning forward
*raising your hand (learned)
kinesics: what are Adaptors?
gestures that satisfy a personal need
(innate)
kinesics: what is an example of an Adaptor?
scratching or moving the hair out of your eye
kinesics: what are Illustrators
gestures that reinforce your verbal
language
kinesics: what are examples of illustrators?
– holding your hands apart to indicate
a measured distance
– accompany and illustrate (learned)
kinesics: what are the two forms of eye movements?
1. express
2. communicate
kinesics: what are 3 examples of eye movement communication?
1.high or low interest
2.self-consciousness
3.nervousness
kinesics: what are 3 examples of eye movement expression?
1.Surprise
2.Fear
3.disgust (width or narrowness of the lids)
kinesics: what are 6 displays of eye movements?
1. Define the nature of the
relationship
•positive (attentive glance)
•negative (avoidance)

2.Display lack of interest
(avoidance of eye contact)

3.Convey disrespect (intense
attention to someone else)

4.Communicate power(high level of eye contact when speaking)

5. Establish psychological distance
(making or breaking eye contact)

6. Help others maintain privacy
nonverbal communication: What are 2 facts of proxemics?
1.Where we position ourselves in
relation to other people

2.Spatial communication can convey
nonverbal communication: What are 2 examples of proxemics?
•Cultural preferences
•Relationships
nonverbal communication: what are Haptics?
–Communicating nonverbally by touch
nonverbal communication: what are 2 facts of Haptics?
1.Associated with emotional intimacy
2.Common among friends and family
nonverbal communication: what are the 3 main facts of appearance?
1. The way you look
2. People do judge each other by appearance
3. We draw conclusions about who a person
is from his or her appearance
nonverbal communication: what are 4 examples of appearance?
1.Clothing
2.Race
3.Sex
4.Age