Speech Comm Ch 1-7

Front 1

why do we communicate?

Back 1

to express ourselves, to learn, for pleasure, to understand eachother

Front 2

communication contexts

Back 2

the same words/behaviors can have totally different meanings if used in a different context. Ex: How are you" on the street means hi. "how r u" to a friend in the hospital is more like "is your health improving?"

Front 3

*there are 4 contexts*

physical context

Back 3

ex: you dont talk the same at a loud football game as you would at a funeral

Front 4

cultural context

Back 4

Ex: in italy ppl are naked at the beach but not in USA..which culture u are around changes the context.

Front 5

Social-Psychological

Back 5

has to do with relationships among speakers. ex: you dont talk to ur bff the way you would to your boss.

Front 6

temporal context

Back 6

a message's position within an event. you dont talk the same about sad news as you do about exciting good news.

Front 7

all contexts interact a good example is...

Back 7

arriving late for a date (temporal) may lead to changes in the degree of friendliness (Social-Psychological) which would depend on the cultures of you and ur date (cultural) and may lead to changes in where you go on the date (physical). :) ya seee?

Front 8

sender

Back 8

individual giving/sending the info/communication aka speaker

Front 9

reciever

Back 9

individual receiving the message.. listening, reading, smelling, seeing

Front 10

message

Back 10

sent verbally and nonverbally, all senses involved. it is any symbol or combo of signals that stimulates the receiver.

Front 11

channel

Back 11

the vehicle or medium in which messages pass. ex: vocal channel, visual channel, olfactory channel (smell)

Front 12

feedback

Back 12

self feedback and feedback from others. tells us the effect we are having on listeners. (smiles, frowns, punches ect)

Front 13

noise

Back 13

can interfere with message being sent ex phone static. noise comes in auditory and visual forms.

Front 14

physical noise

Back 14

loud cars, pop up ads, poor gramar, hum of a computer ect

Front 15

physiological noise

Back 15

visual impairments, hearing loss, memory loss, articulation problems

Front 16

sematic noise

Back 16

language/ dialect diferences, complex terms. ex an insurance salesperson speaks in the jargon of the insurance company.

Front 17

psychological noise

Back 17

wandering thoughts, prejudices, close mindedness, extreme emotions. ect

Front 18

communication models

*linear view*

Back 18

speaker -----> listener

speaker speaks, listener listens

Front 19

communication models

*transactional view*

Back 19

each person is simultaneously listening and speaking. as you send messages u receive them and vice versa.

Front 20

communication and culture

Back 20

demographic changes, increased sensitivity to cultural differences, economic interdependency, advances in technology.. UNDERSTAND the culture u are communicating with to communicate effectively.

Front 21

self esteem

Back 21

measure of how valuabe u think u are

Front 22

self concept

Back 22

ur image of who you are

Front 23

self disclosure

Back 23

communication where you reveal information about yourself

Front 24

self awareness

Back 24

achieved when you examine several aspects of yourself as they might appear to others..as well as you.

Front 25

stereotyping

Back 25

a fixed impression of a group of ppl

Front 26

rewards/dangers of self disclosure

Back 26

ppl may look at u more positively/ negatively depending on who you told and what you told. relationships, personal, and professional risks.

Front 27

gender and listening

Back 27

refer to activity from class. men listen more to solve problems, women listen more to be empathetic and share emotions, and communicate.

Front 28

types of listening

Back 28

empathetic, objective, critical

Front 29

empathic

Back 29

listening to feel with the speaker and understand their feelings.

Front 30

objective

Back 30

detach yourself from the emotions and be more realistic.

Front 31

critical

Back 31

listening and making some kind of evaluation, helps u analyze and evaluate messages

Front 32

the listening process

Back 32

receiving
understanding
remembering
evaluating
responding

Front 33

OBSTACLES of listening

Back 33

distractions: physical [loud TV, multitasking ect] and mental [emotions]

biases and prejudices: ex assuming only men have knowledge on a certain topic, so u don't pay as much attention.

Lack of appropriate focus: focusing on the irrelevant things in the message.

premature judgment: assuming u know wat the speaker is gona say.

Front 34

denotation

Back 34

literal description

ex school: books, teachers, building

Front 35

connotation

Back 35

emotional description

ex school: boring quiet friends studying

Front 36

direct speech

Back 36

ex: you look fat in that

Front 37

indirect speech

Back 37

beating around the bush

ex: i think the dress shape is too tight on you

Front 38

confirming other's worth

Back 38

"you look nice today" "you're smart"

Front 39

disconfirming other's worth

Back 39

"you're retarded, your stupid"

Front 40

abelism

Back 40

discrimination agnst ppl with disabilities

Front 41

racism

Back 41

discrimination agsnt other races/ or even ur own lol

Front 42

heterosexism

Back 42

assuming all ppl are straight, discriminating against gays

Front 43

ageism

Back 43

discriminating agnst ppl of certain ages

Front 44

sexism

Back 44

discriminating agnst ppl of a certain sex

Front 45

why do we communicate non verbally?

Back 45

we do it automatically, it gives alot of info.

Front 46

body movement

Back 46

ex posture, gestures.. can show how comfortable we are ect

Front 47

facial movement

Back 47

ex smile, straight face, frown, yawn ect

Front 48

eye contact

Back 48

very powerful, can convey mood, engages audience, shows respect

Front 49

space and distance

Back 49

aka proxemics
intimate: 0 - 18 inches, boyfrends ect
personal: 18in-4f, frends
social: 4ft to 12 ft: aquantences
public: 12ft plus, out in public.

Front 50

time

Back 50

shows how much u care, ex timing with responces.. being on time for dates ect

Front 51

adornments and clothing

Back 51

shows our style, affects how are are respected/ viewed

Front 52

touch

Back 52

aka haptics
ex hand holding, hitting ect

Front 53

paralanguage and silence

Back 53

tone of voice, volume, fast/slow

Front 54

smell

Back 54

triggers responce.. makes ppl make faces, reminds ppl of things

Front 55

that are the 9 types of non verbal communication?

Back 55

Body movement
facial expression
eye contact
space & distance
time
clothing adornments
touch
paralanguage & silence
smell

Front 56

interpersonal communication

Back 56

occurs between ppl that have a relationship (relatives, friends) neighbors and acquaintances are in impersonal communication.

Front 57

conversation

Back 57

five steps : opening feed forward, business, feedback, and closing.
business: achieving a purpose

Front 58

apologies

Back 58

an espression of regret for somthing u did

Front 59

complimenting

Back 59

a message of praise, flattery or congradulations

Front 60

advice

Back 60

the process of giving someone suggestions on how to behave or think

Front 61

stages of a relationship

Back 61

contact
involvement
intimacy
deterioration
repair
dissolution

Front 62

1.contact

Back 62

superficial stage (fakeness), exchange basic info, physical appearance important

Front 63

2. involvement

Back 63

connection develops, intensifying interaction, self disclosure

Front 64

3. intimacy

Back 64

commit further to person, share each other's social network and frends. honest/open

Front 65

4. deterioration

Back 65

weakening of bonds, interpersonal dissatisfaction.. withdraw and grow apart. less physical contact..akward silences, less disclosure

Front 66

5. repair

Back 66

analyze what went wrong, consider ways to solve problem, negotiating new arguments and behaviors.

Front 67

6. dissolution

Back 67

cutting bonds, ending relationship, lead separate lives as single ppl.