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20 Cards in this Set
- Front
- Back
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Definition of communication
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A systematic process in which people interact with and through symbols to create and interpret meaning.
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Different models of communication
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Linear-one way process in which one person acted on another person.
Interactive-adds feedback to linear model. Transactional-messages are sent and received simultaneously. |
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Communication definition and characteristics
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Interpersonal-comm w the self
Interpersonal-comm between people, impersonal to personal, key to healthy relationships, influenced by gender and sex. Intercultural-study of comm within various cultures and it's impact on society |
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Qualities of symbols
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Abstract, ambiguous, and arbitrary.
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Meaning
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We use symbols to construct meaning
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Impact of communication
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Comm influences our personal, professional, and cultural values.
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Communication is systematic
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The process is on going and always changing.
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4 types of cognitive schemata
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Prototype, personal constructs, stereotypes, and scripts.
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Prototype
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Representative example "she is the picture perfect mother"
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Personal constructs
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Mental evaluations which provide more detailed assessments. Good student? Effort.
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Stereotypes
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Predictive generalizations, can be accurate or inaccurate. Often based on prejudice or assumptions.
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Scripts
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Guides to action based on experience. Greetings, class, interview, phone calls, etc..
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3 step perception process
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1. Stop and look around, selection-what we choose to notice.
2. Organization- the process of making sense of what has been selected. 3. Interpretation- the subjective process of explaining perceptions to assign meaning to them. |
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Definition of perception
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The active process of selecting, organizing, and interpreting people, objects, events, situations, and activities.
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Attributions
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Explanations of why things happen and why people act as they do.
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4 influences on our perception
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Physiology, culture, social roles, and cognitive abilities.
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Physiology
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Individual make up, mood, age, heat, music.
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Culture
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Assumptions which characterize our lives. Slow culture/convenience based
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Social roles
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Our personal role/place/position in society influences perceptions.
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Cognitive abilities
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Complex thinking, detailed, critical, advanced consideration.
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