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14 Cards in this Set
- Front
- Back
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Define communication.
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the process of people sharing thoughts, ideas, and feelings with each other in commonly understandable ways.
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Define the sender.
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the source of the message
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Define the receiver.
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the interpreter of the message.
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What do they mean by being stimulated?
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an internal or external stimulus triggers a thought, which in turn triggers the desire to communicate.
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What is motivation?
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seeing personal benefit in communicating
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Define encoding.
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the process of putting a message into the form in which it will be communicated.
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Define decoding.
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the process the receiver goes through in trying to interpret the exact meaning of a message.
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Define frame of reference.
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our own background and experiences.
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Define code.
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the symbols that carry the message
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Define channel.
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the medium selected to carry the message.
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Define feedback.
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the verbal and visual response to a message
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Define descriptive feedback.
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tactfully honest and objective
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Define evaluative feedback.
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judgemental and accusatory.
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Define environment.
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includes the time, place, physical and social surroundings in which the communicators find themselves.
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