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13 Cards in this Set
- Front
- Back
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small group communication
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interaction among three to nine people who are working together to achieve an interdependent goal
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self-managed work teams
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groups of workers with different skills who work together to produce something or solve a problem
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inclusion
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suggests that people need to belong to, or be included in group with others
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control
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ability to influence environment
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ill-defined problem
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task with undefined objectives
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problem questions
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focus on an undesirable present state and imply many solutions are possible
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solution questions
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slant the groups discussion toward one particular option
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criteria
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the standards which a group must judge potential solutions
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absolute criteria
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must be met the group has no leeway
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important criteria
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should be met, group has some flexibility
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status quo
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the way things currently are
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constructive presentations
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you initially present arguments-both for and against an idea
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rebuttal presentations
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presenters respond to arguments raised by the opposing side
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