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16 Cards in this Set
- Front
- Back
passive listening
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attitude that causes audience 2b lazy while speaker is speaking
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discrimitive listening
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single out 1 particular sound from noisy enviorment
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empathic listening
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encourages ppls 2 tlk freely w.o fear of embarassment
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critical listening
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evaluate wat they hear and decide if speaker's info is logical and ocntent
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testimonials
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clebrity/expert agreement w. msg
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flase comparison
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comparing unlike things
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jump in band wagon
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pursuasive technique based on need 2 conform
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stack on deck
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give only 1 side of story
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name calling
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giving some1 negative label w.o evidence
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door openers
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invitation; more acceptance, intrest, and understandin then plain silence
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filters
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use emotional barrierp [based on background and personality] to asorb info selectively
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paraphrase
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repeat in own words
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summarize
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cover main idea w.o extra words
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active listening
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listner listens and participates communication w. speaker
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appreciative listening
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listen appreciative; enjoy
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listening spare tiem
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thinking the time created w. ability to listen faster then ppls speak
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