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27 Cards in this Set
- Front
- Back
perception
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cognitive process through which we interpret our experiences and come to our own unique understandings
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communication processing
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the means by which you gather, organize, and evaluate the information you receive.
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schemas
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mental structures that put together related bits of information
once together these chunks of iniformation form patterns to create meaning at a more complex level. |
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mindfulness
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to be focused on the task at hand
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mindlessness
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a less critical processor of information, where you process information passively.
allows you to go through certain communication transactions automatically |
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selective perception
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the biased nature of perception
usually active, critical thought |
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undue influence
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occurs when you give greater credibility or importance to something shown or said than should be the case
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attributions
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personal characteristics that are used to explain behavior
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fundamental attribution error
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explains our tendency to overemphasize the internal and underestimate the external causes of behaviors we ovserve in other
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self-serving bias
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attribute our own successes to internal factors while we explain our failures by attributing them to situation or external effects
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interaction appearance theory
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explains how people change their attributions of someone, particularly their physical attractiveness, the more they interact.
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improve your perception abilities
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1. verify your perceptions
2. be thoughtful when you seek explanations 3. look beyond first impressions |
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cultural myopia
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a form of nearsightedness grounded in the belief that one's own culture is appropriate and relevant in all situations and to all people
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sterotyping
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the act of fitting individuals into an existing schema without adjustinig the schema appropriately
involves organizing information about groups of people into categories so that you can generalize about their attitudes, behaviors, skills, morals, and habits. |
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prejudice
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a deep seated feeling of unkindness and ill will toward particular groups, usually based on negative stereotypes and feelings of superiority over those groups.
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self-concept
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your awareness and understanding of who you are as interpreted and influenced by your thoughts, actions, abilities, values, goals, and ideals
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social comparison theory
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we tend to compare ourselves to others as we develop our ideas about ourselves
it can influence how we think about ourselves and what we're willing to do to close the unavoidable gap created by this comparison |
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self-esteem
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refers to how you feel about yourself, usually in a particular situation
essentially a set of attitudes that people hold about their own emotions, thoughts, abilities, skills, behavior, and beliefs that fluctuate according to the situation or context. |
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cognition
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= self-concept (the knowledge of the self)
+ self-esteem (feelings about the self) + self -efficacy (prediction of success for the self) |
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self-efficacy
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the ability to predict actual success from self-concept and self-esteem
your perception guides your ultimate choice of communication situations, making you much more likely to avoid situations wher eyou believe your self-efficacy may be low. |
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self-fulfilling prophecy
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a prediction that causes an individual to alter his or her behavior in a way that makes the prediction more likely to occur.
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self-actualization
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the feelings and thoughts you get when you know that you have negotiated a communication situation as well as you possibly could.
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self-adequacy
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when you assess your communication competence as sufficient or acceptable
is less positive than self-actualization feelings of self-adequacy can lead you in 2 directions 1. to contentment 2. a desire for self-improvement |
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self-denigration
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criticizing or attacking yourself
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self-presentation
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intentional communication designed to show elements of self for strategic purposes
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self-monitoring
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the ability to watch your enviroment and others in it for cues as to how to present yourself in a particular situation
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self-disclosure
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when you reveal yourself to others by sharing information about yourself
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