Speech

Front 1

What is the process of creating or sharing meaning in informal conversation, group, interaction, or public speaking?

Back 1

communication

Front 2

What are the individuals who assume the roles of senders and receivers during an interaction?

Back 2

participants

Front 3

What are the verbal utterances and nonverbal behaviors to which meaning is attributed during communication?

Back 3

Messages

Front 4

What include the thoughts in one person's mind as well as interpretations one makes of another's message?

Back 4

meanings

Front 5

What are words, sounds, and actions that seek to represent specific ideas and feelings?

Back 5

Symbols

Front 6

What is the process of putting our thoughts and feelings into words and nonverbal cues?

Back 6

Encoding

Front 7

What is the process of interpreting another's message?

Back 7

Decoding

Front 8

What is the setting in which a communication encounter occurs?

Back 8

Context

Front 9

What includes its location, the environmental conditions, the distance between communicators, seating arrangements, and time of day?

Back 9

physical context

Front 10

What is the nature of relationship that may already exist between the participants?

Back 10

Social context

Front 11

What is the background provided by previous communication episodes between the participants?

Back 11

historical context

Front 12

What includes the moods and feelings each person brings to the interpersonal encounter?

Back 12

Psychological context

Front 13

What includes the values, attitudes, beliefs, orientations, and underlying assumptions prevalent among people in a society?

Back 13

Cultural context

Front 14

What are both the route traveled by the message and the means of transportation?

Back 14

channels

Front 15

What is any stimulus that interferes with the process of sharing meaning

Back 15

noise

Front 16

What includes the sights, sounds and other stimuli in the environment that draw people's attention away from intended meaning

Back 16

physical noise

Front 17

What includes internal distractions based on thoughts, feelings, or emotional reactions to symbols and can fall into two categories: internal and semantic noise

Back 17

psychological noise

Front 18

What refers to the thoughts and feelings that compete for attention and interfere with the communication process?

Back 18

internal noise

Front 19

What refers to the distractions aroused by certain symbols that take our attention away from the main message

Back 19

Semantic noise

Front 20

What refers to the reactions and responses to messages that indicate to the sender whether and how that message was heard, seen, and interpreted?

Back 20

feedback

Front 21

What are the 5 reasons we communicate?

Back 21

1. to meet our social needs
2. to develop and maintain our sense of self
3. to develop relationships
4. to exchange info
5. to influence others

Front 22

What are interactions among a small number of people who have relationships with each other?

Back 22

interpersonal communication settings

Front 23

What is it called when participants come together for the specific purpose of solving a problem or arriving at a decision

Back 23

problem-solving group settings

Front 24

What are characterized by one or more participants, the speakers, who deliver a prepared message to a group or audience who has assembled to hear the speakers?

Back 24

public speaking settings

Front 25

What involves participants who do not share a physical context but communicate through the use of technology?

Back 25

electronically mediated communication settings

Front 26

What is electronic correspondence conducted between two or more users on a network where the communication does not occur in real time?

Back 26

email

Front 27

What is communication through maintaining a list of people that you can interact with in real time when they are online?

Back 27

instant messaging

Front 28

What is short, written messages between mobile phones and other handheld electronic devices, exchanged in real time or stored for later retrieval?

Back 28

text messaging

Front 29

What are electronic mailing lists through the use of email that allow for widespread distribution of info to many internet users, so online discussions can occur in a delayed time format

Back 29

Listservs

Front 30

What is an interactive message exchange between two or more people where multiple messages are exchanged in real time

Back 30

chat rooms

Front 31

What are online journals housed on a website?

Back 31

weblogs or blogs

Front 32

What is an interaction among a group of people in real time to play common board games or fantasy role-playing games

Back 32

online games

Front 33

What is spoken without much conscious thought

Back 33

spontaneous expressions

Front 34

What are phrasings learned from past encounters that we judge to be appropriate to the present situation?

Back 34

scripted messages

Front 35

What are messages put together with careful thought when we recognize that our known scripts are inadequate for the situation

Back 35

constructed messages

Front 36

What is the degree of liking or attractiveness in a relationship

Back 36

immediacy

Front 37

What is the degree to which one participant is perceived to be more dominant or powerful?

Back 37

control

Front 38

What are the systems of knowledge shared by a relatively large group of people?

Back 38

culture

Front 39

What is a set of moral principles that may be held by a society, a group, or an individual?

Back 39

ethics

Front 40

What is refraining from lying, cheating, stealing, or deception?

Back 40

truthfulness and honesty

Front 41

What is a choice involving an unsatisfactory alternative

Back 41

moral dilemma

Front 42

what is maintaining a consistency of belief and action

Back 42

integrity

Front 43

what is achieving the right balance of interests without regard to one's own feelings and without showing favor to any side in a conflict

Back 43

fairness

Front 44

what is showing regard or consideration for others and their ideas, even if we don't agree with them

Back 44

respect

Front 45

what is being accountable for one's actions and what one says

Back 45

responsibility

Front 46

What are goal-oriented actions or action sequences that we can master and repeat in appropriate situations

Back 46

skills

Front 47

what is a perception of a speaker's knowledge, trustworthiness, and warmth

Back 47

credibility

Front 48

what is communicating without anxiety or nervousness

Back 48

social ease

Front 49

What are the four parts of writing a goal statement?

Back 49

1. state the problem
2. state the specific goal
3. outline a specific procedure for reaching the goal
4. devise a method of determining when the goal has been reached

Front 50

The type of context that includes its location, the environmental conditions, the distance between communicators, seating arrangements, and time of day

Back 50

physical

Front 51

The type of context that includes the nature of the relationship that exists between the participants

Back 51

social

Front 52

The type of context that includes the background provided by previous communication episodes between the participants that influence understandings in the current encounter

Back 52

historical

Front 53

The context that includes the mood and feelings each person brings to the conversation

Back 53

psychological

Front 54

The context that includes the values, attitudes, beliefs, orientations, and underlying assumptions prevalent among people in a society

Back 54

cultural

Front 55

The process of creating or sharing meaning in informal conversation, group interaction, or public speaking

Back 55

communication

Front 56

What is the process of putting our thoughts and feelings into words and nonverbal cues?

Back 56

encoding

Front 57

What is the process of interpreting another's message?

Back 57

decoding

Front 58

Any stimulus that interferes with the process of sharing meaning

Back 58

noise

Front 59

What are the 4 types of noises?

Back 59

1. physical
2. psychological
3. internal
4. semantic

Front 60

Sights, sounds, and other stimuli in the environment that draw people's attention away from intended meaning

Back 60

physical noise

Front 61

Internal distractions based on thoughts, feelings, or emotional reactions to symbols

Back 61

psychological noise

Front 62

Thoughts and feelings that compete for attention and interfere with the communication process

Back 62

internal noise

Front 63

Distractions aroused by certain symbols that take our attention away from the main message

Back 63

semantic noise

Front 64

What are the reactions and responses to messages?

Back 64

feedback

Front 65

What is the way of communicating with your body? (body language)

Back 65

kinesics

Front 66

What is known as the properties of speech that are used to convey an attitude or other shades of meaning?

Back 66

paralanguage

Front 67

What is related to or based on the sense of touch?

Back 67

haptics

Front 68

What is the study of spacial differences between individuals in different cultures and situations

Back 68

proxemics

Front 69

What is the study of the use of time in communication?

Back 69

chonemics

Front 70

What is the reasoning involved in drawing a conclusion or making a logical judgment on the basis of circumstantial evidence and prior conclusions rather than on the basis of direct observation?

Back 70

inference

Front 71

What is a statement that is related to facts?

Back 71

factual information

Front 72

What is known as the ability to act well with others?

Back 72

communication competence

Front 73

What is it called when we tend to perceive things according to our beliefs more than as they really are, and react accordingly?

Back 73

selective perception

Front 74

What is a perceptual bias where we assume that a person has many positive qualities if they have one positive quality?

Back 74

the halo affect

Front 75

What is a commonly held public belief about specific social groups, or types of individuals?

Back 75

stereotype

Front 76

What is unfair treatment of a person or group on the basis of prejudice?

Back 76

discrimination

Front 77

What is a prediction that directly or indirectly causes itself to become true, by the very terms of the prophecy itself, due to positive feedback between belief and behavior?

Back 77

self-fulfilling prophecy

Front 78

What are the 3 steps in perception checking?

Back 78

1. watch the behavior of the other person
2. ask yourself "what does that behavior mean to me?"
3. describe the behavior and put your interpretation into words to verify your perception

Front 79

What are the feelings or evaluations we associate with a word?

Back 79

connotation

Front 80

What is direct, explicit meaning a speech community formally gives a word?

Back 80

denotation

Front 81

What is the perception process?

Back 81

1. attend
2. select
3. simplify
4. seek patterns
5. interpret

Front 82

What is putting into words the ideas or feelings you have perceived from the message?

Back 82

paraphrasing

Front 83

What is focusing on the denotative meaning of the message?

Back 83

content paraphrase

Front 84

What is a response that captures the emotions attached to the content of the message?

Back 84

feelings paraphrase

Front 85

What are 4 ways in which someone can be an effective listener?

Back 85

1. get physically and mentally ready to listen
2. make the shift from speaker to listener a complete one
3. hear a person out before you react
4. observe nonverbal cues

Front 86

What are words that appeal to our senses?

Back 86

concrete words

Front 87

What are words that narrow a larger category to a smaller group within that category?

Back 87

Precise words

Front 88

What was the class definition for communication?

Back 88

the management of symbols

Front 89

What is a distinguishing symbol?

Back 89

marking