Speech

Front 1

Channels

Back 1

Both the route traveled by the message and the means of transportation

Front 2

Noise

Back 2

Any stimulus that interferes with the process of sharing meaning

Front 3

Physical noise

Back 3

includes the sights, sounds, and other stimuli in the environments that draw peoples attention away from the meaning

Front 4

Psychological noise

Back 4

internal distractions based on thoughts, feelings, or emotional reactions to symbols and can fall into two categories: internal noise and semantic noise. Internal noise refers to the thoughts and feelings that compete for attention and interfere with the communication process.

Front 5

Semantic noise

Back 5

refers to the distractions aroused by certain symbols that take our attention away from the main message

Front 6

Feedback

Back 6

refers to the reactions and responses to messages that indicate to the sender whether and how that message was heard, seen, and interpreted.

Front 7

Communication Functions

Back 7

1.We communicate to meet our social needs.
2. We communicate to develop and maintain our sense of self.
3. We communicate to develop relationships.
4. We communicate to exchange information.
5. We communicate to influence others.

Front 8

Interpersonal communication settings-

Back 8

informal interaction among a small number of people who have relationships with each other.

Front 9

Problem-solving group settings-

Back 9

characterized by participants who come together for specific purpose of solving a problem or arriving at a decision.-much of this takes place in formal or informal meetings.

Front 10

Public Speaking settings

Back 10

one or more participants, the speakers, who deliver a prepared message to a group or audience who has assembled to hear the speakers.

Front 11

Electronically mediated communication (EMC) settings-

Back 11

are characterized by participants who do not share a physical context but communicate through the use of technology.- can occur in real time or in delayed time- can involve as few as 2 people of as many as millions of people- and can use multiple channels(written, voice, images).

Front 12

Communication Principles

Back 12

1. Communication has a purpose
2. Communication is continuous
3. Communication messages vary in conscious thought
4. Communication is Relational
5. Communication is guided by culture
6. Communication has Ethical Implications

Front 13

***Spontaneous expressions-

Back 13

many of our messages spoke w/out much conscious thought. (when you burn your finger, you may blurt out “ouch”

Front 14

****The 5 ethics in communication

Back 14

1. Thruthfulness
2. Integrity
3. Fairness
4. Respect
5. Resposibility

Front 15

***Communication competence-

Back 15

the impression that communicative behavior is both appropriate and effective in a given situation. Communication is effective when it achieves its goals; it is appropriate when it forms to what is expected in a situation.

Front 16

***scholar- Brian Spitzberg-

Back 16

believes perceptions of competence depend, in part, on personal motivation, knowledge, and skills.
Along with those three- credibility and social ease are important components of communication competence.